Customer Service Advisor

3 weeks ago


Heckmondwike, United Kingdom Flipstock Ltd Full time

Responsibilities:

- Respond to customer inquiries and resolve issues in a timely and professional manner
- Analyze customer needs and recommend appropriate products or services
- Utilize Salesforce CRM system to track customer interactions and update account information
- Collaborate with other departments to ensure customer satisfaction
- Maintain a high level of product knowledge to effectively address customer questions and concerns

Qualifications:

- Previous experience in a customer service role is preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

At our company, we offer competitive compensation, comprehensive benefits package, and opportunities for career growth. Join our team of dedicated professionals who are committed to providing exceptional service to our customers.

**Job Type**: Part-time

**Salary**: £13,815.38-£24,414.67 per year

Expected hours: 16 per week

**Benefits**:

- Company events
- Company pension
- Gym membership

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 2 years (preferred)

Ability to Commute:

- Heckmondwike (required)

Ability to Relocate:

- Heckmondwike: Relocate before starting work (required)

Work Location: In person



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