Support Services Lead

3 months ago


Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

We are seeking a dynamic and experienced person in administration to join our Support Services across our CWPT Mental Health services. They will have joint responsibility with another Support Service Lead for operational management of admin support services, and will be responsible and accountable for ensuring all sub-directorates have sufficient and flexible resource to support clinical teams to meet service delivery. They will be responsible for operational management and delivery of the admin support function on a day to day basis across multiple Mental Health Services including CYP Mental Health, Community Adults Mental Health, Urgent Care and Inpatients. This includes the delegation of work and cross cover arrangements, ensuring the optimum use of admin staff; develop and implement new ways of working in line with the strategic objectives of the Trust and the Transformational Change Programme. Liaise with corporate colleagues and key internal and external stakeholders to resolve process and system issues for services, e.g., HR partners, estates teams, finance, managers and clinicians.

Please note current JD is under review in line with Agenda For Change.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

**These include**:

- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Please note many Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.


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