Claims Handler

7 months ago


Bromley, United Kingdom Direct Line Group Full time

**About Us**

At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.

We currently have an exciting opportunity to join our **Bromley **based Legal Services team as a** Claims Handler**, on** **full-time and** 15 Months Secondment **basis.

**The Role**:
You will be onboarding new customers and thereafter assisting in the progression of a caseload of non-injury, non-litigated claims for the recovery of uninsured losses following a road traffic accident.

**What you'll be doing**:
Representing DLG Legal Services in the conduct of client matters in utilising the prescribed processes in a professional manner.

Converting client referrals into customers.

Managing a client’s claim as part of a team by continually utilising the firms prescribed processes and accurately documenting each activity that has taken place.

Providing clear and accurate information in a user friendly manner whilst proactively managing the Client’s expectations.

Managing cases effectively, as part of a team, making sure that client work is progressed efficiently to meet team targets and Service Level Agreements and the client is kept proactively informed where appropriate.

Ensuring incoming post is reviewed daily and responded to promptly.

Referring clients to Customer Liaison Injury.

Reporting to a team leader any potential conflicts, complaints and potential acts of negligence, demonstrating a highly professional manner and reflecting the brand image and customer ethos of DLG Legal Services.

Working together with colleagues to build relationships with other departments and suppliers.

**What We Are Looking For**:

- Excellent telephone manner and customer service skills.
- Experience working in legal environment, or claims handling would be advantageous.
- Previous experience of RTA claims, as well as having a good road awareness would be beneficial.
- Strong written and verbal communication skills.
- Consistent record of achieving targets


  • Claims Handler

    7 months ago


    Bromley, United Kingdom Sedgwick Resource Solutions Full time

    **Title: Claims Handlers** **Salary: Competitive** **Location: Bromley - Hybrid 1-2 days in the office per week** **Term: Permanent, Full-Time Permanent** Are you a claims handler looking to move into a different field? Someone working in financial services? Or, someone working in a customer service/sales role within the insurance industry and thinking...


  • Bromley, United Kingdom RSA Full time

    **Introduction** At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers...


  • Bromley, United Kingdom RSA Full time

    **Introduction** At RSA, our inspiring colleagues are at the heart of what we do best shaping the future by helping people, businesses and society prosper in good times, and be resilient in bad times. We are a proud member of the Intact family, enabling us to be part of something bigger that also has a presence in North America, the UK, and Europe. This year...


  • Bromley, United Kingdom MPJ Recruitment Ltd Full time

    Senior Claims Handler in Motor Litigation Job OverviewMPJ Recruitment Ltd is seeking a skilled Senior Claims Handler to join our team. This is an excellent opportunity for a seasoned professional to take on a challenging role in the motor insurance sector.Key Responsibilities:Proactively manage a portfolio of cases, from initial assessment to settlement or...

  • Claims Handler

    1 week ago


    Bromley, United Kingdom Direct Line Group Full time

    **About Us** At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract...


  • Bromley, United Kingdom Direct Line Group Full time

    About us: We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives - giving them peace of mind now and in the future. We...


  • Bromley, United Kingdom Sedgwick Resource Solutions Full time

    **Title: Commercial Claims Handlers** **Salary: Competitive** **Location: Bromley - Hybrid 2 days working in the office per week** **Term: Permanent, Full-Time Permanent** **About your new company** You'll work for one of the UK's largest, and well known insurance companies. An insurer that boasts excellent reviews from its customers. With employee...


  • Bromley, United Kingdom Direct Line Group Full time

    About us: We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives - giving them peace of mind now and in the future. We...


  • Bromley, United Kingdom Direct Line Group Full time

    **Counter Fraud Motor Claims Handler** **London/Bromley** **About us** We are Direct Line Group - the driving force behind household brands like Direct Line, Churchill, Privilege and Greenflag. We're rewriting the insurance narrative, transforming it into a personal, inclusive, and impactful tool. Our mission is simple: to offer people peace of mind today...


  • Bromley, United Kingdom Sedgwick Resource Solutions Full time

    **Title**: Commercial Property Claims Handler **Salary**: Competitive - Dependent upon experience **Location**: Hybrid - (couple of days per week in the Bromley office) **Term**: Permanent, Full-Time Permanent **About the company** Sedgwick Resource Solutions are recruiting experienced commercial property claims handlers to work with one of our major...


  • Bromley, United Kingdom Direct Line Group Full time

    **About us** At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract...


  • Bromley, United Kingdom Heat Recruitment Full time

    **Job Title: Commercial Insurance Account Handler** **Salary: Excellent DOE** **Location: Bromley, Kent** **The Opportunity** Working within a well-established team looking after the needs of existing and new Commercial Insurance Clients. Dealing with all enquiries in a professional and timely manner. Negotiate terms and deal with claims with...


  • Bromley, United Kingdom Davies Resourcing Full time

    Davies Resourcing are delighted to be working with this very established family run insurance broker, who have been in operation for over 40 years and who are part of a strong Network, gaining access to an extensive panel of commercial insurers. We are currently looking to speak to experienced Commercial Insurance Account Handler to be part of and to assist...


  • Bromley, United Kingdom Davies Resourcing Full time

    Our Client, launched over 10 years ago as a broker network, with a purposeaim was to be the most cost-effective way to run a brokerage Due to continued growth an opportunity has arisen for an experienced Insurance Account Handler. We are seeking a career-minded individual who wants to make a meaningful contribution to the organisation. The Insurance Account...


  • Bromley, United Kingdom Direct Line Group Full time

    At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also...


  • Bromley, United Kingdom Direct Line Group Full time

    **Technical Consultant - Commercial Liability Direct** **Bromley & Manchester - Hybrid (1/2 days in the office)** **Full Time, Permanent Position** **Let's make the most of your talent.** Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to...


  • Bromley, United Kingdom Clark James Recruitment Full time

    This rapidly growing Insurance broker have new opportunities arising immediately due to expansion in their Commercial broking team. They aim to attract high calibre staff, who believe and appreciate their values of integrity and professionalism, with a strongcustomer focus and be willing to go the extra mile. They are currently looking for Commercial...

  • Fast Track

    2 weeks ago


    Bromley, United Kingdom Direct Line Group Full time

    **Ways of Working** Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. How much you’ll be in the office depends...


  • Bromley, United Kingdom Direct Line Group Full time

    **About us** At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract...


  • Bromley, United Kingdom Direct Line Group Full time

    **About us** At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our Legal Advice-Line team and our growing list of services includes personal injury, employment, property, inheritance, and contract...