Software Support Engineer

2 weeks ago

Aylesbury, United Kingdom IT Talent Solutions Ltd Full time

Software Support Engineer needed for my client in Aylesbury, this is a 2nd / 3rd line position which involves support and troubleshooting platform and environment issues. This is opportunity gives you the chance to grow your skills in software support. Youwill be working with the software engineering team to ensure the team delivers rapid response to customers and keep mission-critical systems running.

Support currently runs a 2-shift operation; day is 9am to 5.30pm and evening is 3pm to midnight, with evening shift also providing on-call cover at weekends. A willingness to work evening shifts on a rota basis is required upon completion of probation. Theevening shift/on-call allowance is £450 for each week on rota.

A phone and laptop will be provided for on-call work.

**Essential Skills/ Experience**
- Triage experience with software systems (including log analysis; troubleshooting; identifying and classifying issues)
- Good knowledge of software troubleshooting tools and techniques
- The ability to solve problems and think laterally
- A working knowledge of SQL databases
- Software installation and deployment experience
- Willing to take initiative to learn about new products
- A strong customer focus
- Excellent verbal and written communication skills
- A demonstrable record of achievement in previous position(s)

**Desirable Skills/ Experience**
- Understanding of Contact Centre operations
- Understanding of SIP-based telephony and WebRTC
- Understanding of network protocols
- Understanding of NoSQL databases
- Experience of working with carriers on IP provisioning

  • Software Engineer

    3 weeks ago

    Aylesbury, United Kingdom Stratasys Ltd Full time

    Location: Aylesbury, GB Job ID: 51992 Category: Software Software Engineer – 3D Printing Aylesbury, UK Stratasys is a world leader in 3D printing! Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through...

  • Desktop Support Engineer

    4 weeks ago

    Aylesbury, United Kingdom Venn Group Full time

    EUC Desktop Engineer Aylesbury (Mon-Fri onsite) £20.74 per hour (umbrella) Responsible for providing proximity based support for the end user computing estate. A motivated and dynamic individual is required to join a progressive team supporting the organisation. RESPONSIBILITIES•             Drive high levels of customer service and...

  • Desktop Support Engineer

    3 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Venn Group Full time

    EUC Desktop Engineer Aylesbury (Mon-Fri onsite) £20.74 per hour (umbrella) Responsible for providing proximity based support for the end user computing estate. A motivated and dynamic individual is required to join a progressive team supporting the organisation. RESPONSIBILITIES• Drive high levels of customer service and satisfaction• Manage Incidents...

  • Instruments Support Engineer

    2 weeks ago

    Aylesbury, United Kingdom Cepheid Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Software Engineer with DevOps training

    4 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom C4S Search Ltd Full time

    Software Engineer Hybrid 2/3 days a week in office C4S Search are pleased to be partnering with a manufacturing organisation for the aerospace, automotive, consumer products and healthcare industry. Within the role, you will be required to work in a small team, building applications from scratch and being proactive to find solutions. Experience...

  • Product Support Engineer

    5 days ago

    Aylesbury, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical DevicesMy client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the...

  • Product Support Engineer

    4 days ago

    Aylesbury, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical DevicesMy client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the...

  • Product Support Engineer

    4 days ago

    Aylesbury, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical Devices My client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the...

  • Product Support Engineer

    5 days ago

    Aylesbury, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical DevicesMy client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the...

  • Product Support Engineer

    4 days ago

    Aylesbury, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical DevicesMy client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the...

  • Application Support Consultant

    5 days ago

    Aylesbury, United Kingdom CV Screen Full time

    **Application Support Consultant Aylesbury / Home Based for 2 or 3 days per week Salary to £45,000 + Benefits** CV Screen is recruiting for an Application Support Consultant with a good knowledge of supporting Azure and Sharepoint. The role is working for a fantastic software house based in Aylesbury and this role will see you working in the office for a...

  • Product Support Engineer

    3 days ago

    Aylesbury, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical DevicesConsidering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.My client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support...

  • Product Support Engineer

    4 days ago

    Aylesbury, United Kingdom Platform Recruitment Full time

    Job DescriptionBuckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical DevicesMy client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards...

  • IT Support Apprentice

    4 weeks ago

    Aylesbury, United Kingdom Candidate Source Ltd Full time

    A growing software company is seeking an IT Support Apprentice to join its expanding team in Waddesdon. They have developed a revolutionary workforce management solution applicable to all sectors of the service industry. It includes functions to communicate remotely with a field-based workforce using handheld devices, speeding up paperwork and reducing time...

  • Design Engineer

    2 weeks ago

    Aylesbury, United Kingdom Red King Resourcing Full time

    Job Summary: We are seeking a highly skilled and innovative Design Engineer to join our team. The ideal candidate will be responsible for creating and developing product designs from concept to completion, ensuring they meet technical requirements and are manufacturable within cost and time constraints. The Design Engineer will collaborate closely with...

  • Design Engineer

    2 weeks ago

    Aylesbury, United Kingdom Red King Resourcing Full time

    Job Summary: We are seeking a highly skilled and innovative Design Engineer to join our team. The ideal candidate will be responsible for creating and developing product designs from concept to completion, ensuring they meet technical requirements and are manufacturable within cost and time constraints. The Design Engineer will collaborate closely with...

  • Design Engineer

    2 weeks ago

    Aylesbury, United Kingdom Red King Resourcing Full time

    Job Summary: We are seeking a highly skilled and innovative Design Engineer to join our team. The ideal candidate will be responsible for creating and developing product designs from concept to completion, ensuring they meet technical requirements and are manufacturable within cost and time constraints. The Design Engineer will collaborate closely with...

  • Product Support Engineer

    4 days ago

    Aylesbury, Buckinghamshire, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical Devices My client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the...

  • Product Support Engineer

    5 days ago

    Aylesbury, Buckinghamshire, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical Devices My client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the...

  • Product Support Engineer

    4 days ago

    Aylesbury, Buckinghamshire, United Kingdom Platform Recruitment Full time

    Buckinghamshire – Product Technical Support Engineer - £35k-£45k – Medical Devices My client is a highly successful manufacturer of specialist products for the medical industry. They are looking for a Product Technical Support Engineer to join their expanding team. You will support the sales team and the company’s customers with regards to the...