Customer Service Advisor
2 months ago
**Customer Service Advisor - Travel Money**
230002HI)
**This role requires full flexibility over 7 days. Typical shift pattern 4 to 5 days a week (incl. weekend working).**
- Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference.
You’ll be the face of Travel Money for Sainsbury's Bank, and that means you’ll need to be confident at building up good relationships with our customers and giving them the friendly service that keeps them coming back to us.
You’ll focus on the important task of handling currency, so good attention to detail is essential. There’ll be a close-knit supportive team around you, but you’ll be running the bureau on your own most of the time, so you’ll need to be confident in making decisions too.
Ideally you’ll have a background in finance or cash handling but if not, the great news is that previous experience isn’t essential, as we provide all the training you need. What’s important is that you love helping people, you have a good eye for detail and you’re comfortable working with large amounts of money and figures.
There are lots of great benefits to being on our Winning Team, including:
- A season ticket loan after you’ve completed 12 weeks of service and passed your probation.
- A discount card after 12 weeks that gives you 10% off your Sainsbury’s shopping, 10% off at Argos and 25% discount at Habitat.
- A cycle to work scheme.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
There’s also a range of shift patterns available, as long as you’re flexible fitting in with the rest of the team to cover a mixture of early, late and weekend shifts, you’ll find something that works for you.
**Primary Location**: GB-GB-Hoddesdon
**Work Locations**: Hoddesdon Store Sainsbury's Supermarkets Ltd Brewery Road Hoddesdon EN11 8HF
**Job**: Travel Money Advisor
**Schedule**: Part-time
**Work Pattern** Week 1
**Work Pattern** Week 2
**Total Working Hours** 19
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