Room Reservations Agent

3 months ago


London, United Kingdom The Ritz London Full time

**Description**

**Rooms Reservations Agent**

For over a century The Ritz London has been the benchmark by which other hotels are measured.

We are now looking for a self-motivated individual who wishes to join our visionary Reservations team.

Previous experience in a similar position within a four or five-star property, a good working knowledge of Opera, an excellent telephone manner and a true passion for guest satisfaction are essential in order to succeed in the role.

**Entry Requirements**:

- 4* and 5* Hotel / Reservations experience is essential
- A positive and exemplary telephone manner (previous experience required)
- Excellent customer service skills
- Enthusiastic in delivering service excellence
- A natural ability to sell
- Possesses the ability to work under pressure and has strong organisational skills
- Has an excellent command of the English language, both spoken and written
- Displays a polite and professional attitude to internal and external guests

**What we offer**:

- Competitive salary
- Service Charge
- Commission based incentives
- Instant Reward and Recognition Scheme
- 28 holidays (including bank holidays)
- Opportunity to work for a well renown Hotel
- Experience in luxury hotel industry
- Development and training prospects

INDHOTEL


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