Customer Service Advisor

6 months ago


Elgin, United Kingdom NFU Mutual ElginInverness Full time

We are seeking a permanent, full time Customer Support Advisor to join their Customer Services Team where you will play a key role in the success of managing and expanding local business by ensuring our customers receive first-class service. As a Customer Support Advisor you’ll be the backbone of the team in our Elgin branch, delivering the best possible customer service to new and existing customers.

This is a truly varied role where you’ll have the opportunity to focus on your own continuous improvement and get involved in reporting, administrative tasks and even marketing. You will be responding to customer enquiries over the telephone and/or face to face in the branch as well as reviewing and advising customer on their general insurance policies and managing transactions such as policy cancellations refunds. Additional duties include: Setting up new and servicing existing polices Administering all customer instructions to completion and compliance standards Acquiring and maintaining a working knowledge of NFU Mutual General Insurance products This role falls under the Insurance Distribution Directive. This means there is a requirement for Continuous Professional Development in role, in addition to ongoing screening checks once in post.

Qualifications - 5 GCSE’s including maths and English at Grade C or above (or equivalent)

**Salary**: £15,501.68-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership

Schedule:

- Monday to Friday

Work Location: In person


  • Customer Advisor

    6 months ago


    Elgin, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 28.5 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Elgin** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    6 months ago


    Elgin, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Showroom Department** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Elgin** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...

  • Customer Advisor

    6 months ago


    Elgin, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12 hours per week** **3 month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Elgin** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Customer Advisor

    6 months ago


    Elgin, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12 to 15 hours per week** **3 month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Elgin** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Service Advisor

    6 months ago


    Elgin, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Elgin Renault branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re...

  • Customer Advisor

    5 months ago


    Elgin, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Elgin** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...


  • Elgin, United Kingdom Boots Full time

    Summary Job Reference: - 215348BR Elgin, High Street Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our 110-112 High St Elgin Morayshire store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first...


  • Elgin, United Kingdom Boots Full time

    Summary Job Reference: - 213785BR Elgin, Springfield Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Springfield Retail Pk Edgar Rd Elgin Morayshire store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether...

  • Customer Advisor

    6 months ago


    Elgin, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 1 x 15 hours per week and 1 x 16 hours per week contract available** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Elgin** We believe anyone can improve their home to make life better. Every day,...

  • Service Advisor

    6 months ago


    Elgin, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Elgin About the role We are currently recruiting for a new Service Advisor to help us keep our Elgin Renault branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. About the role Our Service Advisors are...


  • Elgin, Moray, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to support our Fiat/Abarth team at our Elgin branch. This is a maternity cover position, providing an opportunity to work with our experienced team in a dynamic and fast-paced environment.Benefits of the Role:33 days' holiday allowance with room to growGenerous retail discountsPrivate...


  • Elgin, United Kingdom Arnold Clark Full time

    **Salary**: £11.75 per hour plus benefits **Type of work**: Permanent **Location**: Elgin About the role We’re looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in Elgin Hours Full time, 42.5 hours per week across 5 working days, covering various shifts. About the role As part of a busy Arnold Clark Car...

  • Service Advisor

    4 weeks ago


    Elgin, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Fiat/Abarth branch in Elgin. This position is a maternity cover. We offer:• 33 days' holiday allowance with room to grow• Generous retail discounts• Private healthcare• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental...

  • Service Advisor

    2 months ago


    Elgin, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Fiat/Abarth branch in Elgin. This position is a maternity cover. We offer: • 33 days' holiday allowance with room to grow • Generous retail discounts • Private healthcare • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental...


  • Elgin, United Kingdom Cathedral Windows Full time

    **The Role**:_ - As the first point of contact in our showroom and on the telephone, you will require excellent communication skills and enthusiasm. - The role involves dealing with customer enquiries, generating prices for our sales team, preparing quotations and various admin duties. - Between 30-35 hours per week. - **The Person**:_ - Experience of...

  • Parts Advisor

    6 months ago


    Elgin, United Kingdom Arnold Clark Full time

    **Salary**: £27,569 with up to £39,000 OTE plus benefits **Type of work**: Permanent **Location**: Elgin About the role **We offer our Parts Advisors**: £39,000 OTE, made up of a competitive hourly rate, plus salary bonuses 33 days’ annual leave, rising to 40 with long service Flexible hours On-site and off-site training through our Parts...

  • Customer Advisor

    6 months ago


    Elgin, United Kingdom Boots Full time

    Summary Job Reference: - 226744BR Elgin, Springfield Retail Park Permanent 8 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll...

  • Customer Service

    5 months ago


    Elgin, United Kingdom Autosave Components Full time

    Overview: We are seeking somebody to join our customer service team. You will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Duties**: - Answer incoming customer inquiries via phone and in the store. - Assist customers with product information, orders, and issue resolution - Upsell products or...

  • Customer Advisor

    5 months ago


    Elgin, United Kingdom Boots Full time

    Summary Job Reference: - 209962BR Elgin, High Street Permanent Part-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely...

  • Customer Advisor

    6 months ago


    Elgin, United Kingdom Boots Full time

    Job Reference: 209962BR Elgin, High Street Permanent Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely...