Scheduler
3 weeks ago
Scheduler
Ryde, Isle of Wight
Full time, Temporary - Ongoing
£12.98 - £13.46ph
Pertemps Isle of Wight are looking to recruit a Scheduler to join our client based in Ryde on a full time, temporary basis.
Duties to include, but are not limited to:
To ensure that all works are efficiently and effectively resourced and managed from the point of receiving the order to the successful completion.
Plan for future jobs and appointments to meet the demand through resourcing of operatives and sub-contractors.
Raising any concerns with the Contract Manager so that proactive plans are made.
Proactively manage operative annual leave and training requirements.
Complete and provide job updates and performance data to clients as required, including monthly reporting.
Lead improvement projects to improve the service delivery to clients.
Collect and collate client/resident satisfaction feedback and report on trends and improvement ideas.
Supervising a small team of administrators to undertake scheduling and costing works.
Manage the complaints and recall processes.
To be willing and able to participate in the out-of-hours escalation.
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