Customer Service

2 days ago


Swansea, United Kingdom Huntress Full time

**A Global Financial Services Company based in Swansea is seeking a Customer Service to join their team on a perm position.**

**Working as a Commercial Customer Associate you will**:

- Exclusively be speaking with our Commercial Banking customers, supporting them with their everyday banking queries
- Be building strong relationships by listening to their needs and delivering solutions that helps to grow their business
- Be Promoting our customer centric approach, through the embracing of technology and demonstrations of digital servicing solutions
- Take ownership to resolve customers queries at first point of contact

**What do I need to be successful in this role?**
- The ability to build a relationship and rapport
- A team player that is happy to collaborate and deliver on common goals
- Practical experience of working in a customer service environment, we will train you on how to operate in our Commercial Banking call centre.
- Problem solving skills the ability to think on your feet and create solutions for our customers.
- Willingness to take ownership
- Self-led enthusiasm to grow, succeed and learn - We're passionate about you and your career,
- Excellent attendance, time keeping, reliability and enthusiasm are all essential skills for this role.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.


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