Customer Assistant
6 months ago
**Summary**
Cafe Customer Assistant
**All the details**
**Working Shift Pattern**
Wk 1 Mon 07-15, Tues 07-15, Wed 10-19, Thurs 07-15, Fri 07-15
Wk 2 Tues 07-15, wed 07-15, Thus 07-15, Fri 10-19, Sat 07-15
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
Customer Service Assistant
6 months ago
Maidenhead, United Kingdom Asda Express Full time**Role**:Customer Service Assistant - Nights **Location**:Maidenhead, SL6 7LZ **Hours**:Part-Time Hours Available **Hourly Rate**: £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £11.44 per hour (50p+ for...
-
Customer Assistant
6 months ago
Maidenhead, United Kingdom M&S Full time**Summary** Cafe Customer Assistant **All the details** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across...
-
Customer Service Assistant
6 months ago
Maidenhead, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Maidenhead, SL6 1UZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
5 months ago
Maidenhead, United Kingdom Lidl in Deutschland Full timeSummary £12.40 - £13.00 per hour | 15-25 hour contracts | Night shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...
-
Customer Assistant
5 months ago
Maidenhead, United Kingdom M&S Full time**All the details** The work pattern for this vacancy is: Sun 15:00 - 19:00 Mon 16:15 - 20:15 Sat 16:15 - 20:15 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...
-
Customer Assistant
5 months ago
Maidenhead, United Kingdom M&S Full time**All the details** **Working Pattern** Friday 05:30 - 09:30 Saturday 05:30 - 09:30 Sunday: 08:00 - 12:00 Due to the nature of the working hours for this role, applicants must be 18 or over to apply. **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...
-
Customer Assistant
5 months ago
Maidenhead, United Kingdom Marks & Spencer Full timeWork pattern: W/C 3/9 MON 10:00-14:00 WEDS 10:00-14:00 FRI 10:00-14:00 W/C 10/9 MON 10:00-14:00 WEDS 10:00-14:00 SAT 10:00-14:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...
-
Customer Assistant
5 months ago
Maidenhead, United Kingdom Marks & Spencer Full timeWork pattern: Week 3/9 THURS 11:00-19:00 FRI 11:00-19:00 SAT 09:00-17:00 Week 10/9 SUN 09:00-17:00 THURS 11:00-19:00 FRI 11:00-19:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...
-
Customer Assistant
6 months ago
Maidenhead, United Kingdom Marks & Spencer Full timeWork pattern: Wk1. Monday 9:30-5:30 Tuesday 9:30-5:30 Wednesday 9:30-5:30 Friday 9:30-5:30 Saturday 9:30-5:30 Wk2 Mon-Friday 9:30-5:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...
-
Customer Service Specialist
2 months ago
Maidenhead, Windsor and Maidenhead, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Maidenhead, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
-
Customer Assistant
5 months ago
Maidenhead, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant - C&H Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels...
-
Customer Assistant
6 months ago
Maidenhead, United Kingdom M&S Full time**Summary** Customer Assistant - Cafe & Operations - Maidenhead Purpose To deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores, through an open mindset and positive attitude. Complete tasks and processes that deliver ‘best in town’ standards. Serve and sell across...
-
Maidenhead, United Kingdom RJ Talent Connect Limited Full timeAre you a people person who loves connecting with others? If you're passionate about customer service and eager to start or grow your career in sales and marketing, this opportunity is perfect for you! Our client is on the lookout for dynamic individuals to join their sales team—whether you're new to the scene or have some experience under your...
-
Customer Service
6 months ago
Maidenhead, United Kingdom GDS Marketing Full timeResponsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Analyze customer needs and provide appropriate solutions or recommendations - Upsell products or services to maximize sales opportunities - Enter customer information and interactions accurately into the database - Maintain a high level of...
-
Customer Service Representative
1 month ago
Maidenhead, Windsor and Maidenhead, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Maidenhead, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
-
Customer Service Associate
1 month ago
Maidenhead, Windsor and Maidenhead, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Associate, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Maidenhead, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain...
-
Customer Service Advisor
6 months ago
Maidenhead, United Kingdom Avire Trading Limited Full timeThis role is to support the growth of our customers and to grow the Avire brand. It is a diverse role which also covers our pick and pack functions, which means that this is 100% office based. The Customer Service Advisor is the main point of contact for day-to-day enquiries for our customers and provides excellent customer service and administrative...
-
Customer Service Ambassador
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom German Doner Kebab Full timeAbout German Doner KebabWe are a leading restaurant brand with over 90 locations worldwide, serving exceptional food and providing an unforgettable experience for our guests.Job OverviewThis role is ideal for individuals who are passionate about delivering excellent customer service and working in a fast-paced environment. As a Customer Service Ambassador,...
-
Customer Service Representative
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom RJ Talent Connect Limited Full timeAre you passionate about delivering exceptional customer experiences? Our client is seeking a dynamic Sales Assistant to join their team in Slough. This entry-level role offers comprehensive training and coaching in customer service, allowing you to grow your career in sales and marketing.What You'll Be Doing:Represent top brands through engaging customer...
-
Customer Advisor
5 months ago
Maidenhead, United Kingdom Boots Full timeSummary Job Reference: - 228261BR Maidenhead, High Street Fixed Term 7.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking...