Customer Assistant

4 weeks ago


Maidenhead, United Kingdom M&S Full time

**Summary**

Cafe Customer Assistant
**All the details**

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG


  • Customer Assistant

    6 days ago


    Maidenhead, Windsor and Maidenhead, United Kingdom SLS Recruitment Full time

    Sales Assistant - Immediate starts available (No experience required)Looking for an exciting new full time job?Looking for work in the Slough area?Start a fresh new career with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities along with a highly flexible schedule.Have you worked in a bar,...


  • Maidenhead, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Maidenhead, SL6 7LZ **Hours**:Part-Time Hours Available **Hourly Rate**: £11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £11.44 per hour (50p+ for...

  • Customer Assistant

    4 weeks ago


    Maidenhead, United Kingdom Lidl Full time

    Full Time Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day...


  • Maidenhead, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Maidenhead, SL6 2QJ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Maidenhead, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Maidenhead, SL6 2QY **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Maidenhead, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Maidenhead, SL6 1UZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Assistant

    1 month ago


    Maidenhead, United Kingdom Lidl in Deutschland Full time

    Summary £12.00 - £13.00 per hour | 15-30 hour contract | Flexible shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...

  • Customer Assistant

    6 days ago


    Maidenhead, Windsor and Maidenhead, United Kingdom M&S Full time

    SummaryCustomer Assistant - Cafe & Operations - MaidenheadPurposeTo deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores, through an open mindset and positive attitude. Complete tasks and processes that deliver 'best in town' standards. Serve and sell across all channels...

  • Customer Assistant

    3 days ago


    Maidenhead, United Kingdom M&S Full time

    **All the details** The work pattern for this vacancy is: Sun 15:00 - 19:00 Mon 16:15 - 20:15 Sat 16:15 - 20:15 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...

  • Customer Assistant

    3 days ago


    Maidenhead, United Kingdom M&S Full time

    **All the details** **Working Pattern** Friday 05:30 - 09:30 Saturday 05:30 - 09:30 Sunday: 08:00 - 12:00 Due to the nature of the working hours for this role, applicants must be 18 or over to apply. **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    4 weeks ago


    Maidenhead, United Kingdom Marks & Spencer Full time

    **Due to the nature of this role, all applicants to be over 18yrs** **Working Shift Pattern** Mon-Sun 13:00-21:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...

  • Customer Assistant

    4 weeks ago


    Maidenhead, United Kingdom Marks & Spencer Full time

    **Working Shift Pattern** **WK1**: Mon-Friday 0600-1000 **WK2**: Mon-Tuesday 0600-1000 Thur-sat 0600-1000 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver...

  • Customer Assistant

    4 weeks ago


    Maidenhead, United Kingdom Marks & Spencer Full time

    **Working Shift Pattern** **Week 1**:Mon-Fri 0600-1000 **Week 2**:Tue-Sat 0600-1000 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...

  • Customer Assistant

    4 weeks ago


    Maidenhead, United Kingdom Marks & Spencer Full time

    **Due to the nature of the role, all applicants to be over 18yrs** **Working Shift Pattern** Monday - Saturday various hours **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...

  • Customer Assistant

    3 days ago


    Maidenhead, United Kingdom Marks & Spencer Full time

    Work pattern: W/C 3/9 MON 10:00-14:00 WEDS 10:00-14:00 FRI 10:00-14:00 W/C 10/9 MON 10:00-14:00 WEDS 10:00-14:00 SAT 10:00-14:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...

  • Customer Assistant

    3 days ago


    Maidenhead, United Kingdom Marks & Spencer Full time

    Work pattern: Week 3/9 THURS 11:00-19:00 FRI 11:00-19:00 SAT 09:00-17:00 Week 10/9 SUN 09:00-17:00 THURS 11:00-19:00 FRI 11:00-19:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...

  • Customer Assistant

    1 week ago


    Maidenhead, United Kingdom Marks & Spencer Full time

    Work pattern: Wk1. Monday 9:30-5:30 Tuesday 9:30-5:30 Wednesday 9:30-5:30 Friday 9:30-5:30 Saturday 9:30-5:30 Wk2 Mon-Friday 9:30-5:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...

  • Customer Assistant

    1 week ago


    Maidenhead, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** **Working Shift Pattern** Wk 1 Mon 07-15, Tues 07-15, Wed 10-19, Thurs 07-15, Fri 07-15 Wk 2 Tues 07-15, wed 07-15, Thus 07-15, Fri 10-19, Sat 07-15 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...


  • Maidenhead, United Kingdom Lidl Full time

    Summary £11.00 up to £12.00 per hour (including an extra £3 per hour while working between 00:00 and 05:00). This isn’t stacking shelves. This is feeding families. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked so that customers can get the products they love and need. Our stores are open Monday...

  • Customer Assistant

    2 months ago


    Maidenhead, Berkshire, United Kingdom SLS Recruitment Full time

    Sales Assistant - Immediate Start Have you got what it takes to succeed The following information should be read carefully by all candidates. Looking to start an exciting sales career in the Slough area? This sales and marketing role will include the following aspects: Customer ServiceSalesMarketingPromotingFace to Face sales NO EXPERIENCE in these areas...