Talent and Learning Coordinator

3 weeks ago

Basingstoke, United Kingdom The AA Full time

**Company description**:
**Job Title: Talent and Learning Co-ordinator**
**Location: Basingstoke (Hybrid Working)**
**Contract: Full Time/ Permanent**

Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show on the road. There for our members wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers. As our **Talent and Learning Co-ordinator**, you’ll join our exciting journey to fulfil our future vision. We aim to support the UK’s 17m drivers and to facilitate their driving lives through data and innovation; to succeed with this, we require a step-change in pace and thinking. Join us as we transform and deliver on this ambitious vision.

**This is the job**:
The Talent and Learning Coordinator will work with the Head of Talent and Leadership to support in the co-ordination and management of Learning interventions and programmes, Apprenticeships and Diversity & Inclusion initiatives and events.

Within in this role, you will be updating relevant learning materials, working with suppliers, managing invoicing and payments via our system, managing our central inbox, including liaising and resolving queries with managers, training providers and learners.

**What will I be doing?**:

- Setting up and managing course registration through SAP success factors, including tracking attendance
- Maintaining and updating the L&D Hub through SharePoint, including uploading new content and checking existing content
- Supplier management including onboarding, raising POs and tracking invoices, ensuring budget tracker is kept up to date on a regular basis
- Working alongside external providers and internal colleagues to set up programmes in SAP Success Factors
- Provide support on key D&I calendar events (for example International Women’s Day) including course registration, gathering feedback and managing attendance
- Liaising with Apprenticeship providers regarding programme details and learner feedback
- Assisting in developing apprenticeship materials, such as hand-outs, briefing and presentations both with internal and external stakeholders
- Send out learning agreements to learners and ensure all checks are up to date and correct

**What do I need?**:
**Capability, Knowledge and Experience**:

- Excellent communication skills including via phone, face to face and written, with a variety of stakeholders, internal and external to the organisation
- Strong customer focus
- Attention to detail and ability to raise any issues or queries within reasonable timeframe
- Good knowledge of all Microsoft packages and working within a corporate office environment
- Excellent organisational skills - be able to manage multiple queries and projects
- Willingness to learn, positive and proactive approach to your work

**Additional Information**:
As a valued member of our team, you’ll have access to a range of fully supported development programmes, designed to help you progress in your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we can help you build the career you’re looking for here.

Good conduct matters to us. Our teams are motivated by doing the right thing for both customers and colleagues, and in line with our values, we ask all our employees to act with honesty & integrity and respect for others at all times.

We hope to hear from you soon.

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