Head of Admissions and Application Management

2 weeks ago

London, United Kingdom Kaplan International Full time

**Head of Admissions and Application Management - Canadian Partners**

**Reference number**: JR236260

**Location**:London - Travel required for approximately 2 weeks per year

**Working pattern**: Full-Time, 37.5 hours per week

**Contract Type**:Permanent

**Number of roles**:1

**Salary**: Competitive + Bonus potential

We are looking for a **Head of Admissions and Application Management** to join our team.

As Head of Admissions, Canadian Partners, you will provide the vision, leadership, management, and coordination of Kaplan’s admission services to the University of Victoria and subsequent Canadian University Partners to come.

A detailed job description can be viewed here.

**What you’ll bring to the role**
- Bachelor’s degree.
- A minimum of 5 years’ experience leading an admissions team to success
- Strong knowledge of the Canadian education system and the international student recruitment industry
- Excellent negotiating skills with the ability to influence internally and externally
- Target-driven and customer focused.
- Extensive experience using and understanding CRM systems and developing processes.
- Experience formulating and executing department strategy.
- Ability to lead, coach, motivate and inspire staff to be industry leaders.
- Ability to ‘roll with the punches’ and adapt to change easily, leading a team to the same.
- Ability to prioritise and plan work effectively under tight deadlines, and under pressure with competing priorities.
- Outstanding attention to detail
- Excellent team skills and the ability to work without close supervision.
- Strong problem-solving skills and ability to think on one’s feet.
- Ability to work flexibly within a matrix reporting structure and work collaboratively with all levels within the organization.
- Multicultural outlook with a commitment to help international students achieve their study goals.
- Willingness to work flexible hours where required (including early mornings and evenings to maximise international time zone cross over, and some weekends during critical periods)

Desirable:

- Advance training in operations or customer service management
- Extensive experience of operations planning and management in an Education or Training related set-up

**What we do**

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

**What we offer**

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
- Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

**How to apply**

**Application Support**

**Disability Confident Scheme and Reasonable Adjustments**

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.

Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company

Competitive + Bonus potential

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