Hotel Receptionist

4 weeks ago


Glasgow, United Kingdom Campanile Glasgow SECC-Hydro Hotel Full time

**Being a Hotel Receptionist at Campanile Hotel Glasgow**

Working at Campanile hotels means working in a small but happy and tight-knit team. We work together to ensure our guests feel at home and most importantly, enjoy their stay with us. You’ll be a natural team player and be able to see the bigger picture in an environment where there is always something happening. As Receptionist you will be polite, calm and have the ability to make every guest feel like a VIP. You will have excellent communication skills and always act professionally. You will most likely be the first and last person the guests see, so lasting impressions play a big part of this role.

**As a Receptionist you will be involved in duties such as**:

- Carry out the role of Duty Manager where required
- Implement & respect chain's SOP
- Implement corrective action after guest review, mystery visit and complaint letter
- Invoice contracted company
- Invoice individual guest
- Manage cash handling
- Control Cash
- Run End of day reports
- Chase debtor
- Participate in the up sell / cross sell
- Participate in the opening and closing of the department
- Ensure guest safety

**Knowledge and Skills required**:
**Training**
- Hospitality qualification or high education

**Experience**
- Prior experience (1 year) in a branded environment in the customer facing environment

**Expertise**

(job-knowledge, technical skills)
- Confident with Microsoft office
- Knowing of PMS (e.g.: opera)
- Knowledge of health & safety procedures
- Ability to understand & follow guidelines
- Conversational English
- Additional language

**Behaviour**

(human qualities)
- Working in a team
- Communication skills & Sense of welcoming
- Ability to work under pressure
- Hard worker & committed to work
- Sense of organisation
- Positive attitude & sense for detail
- Good personal appearance
- Punctual

**Let’s talk benefits**:

- Hotel Entitlement - 28 days
- Competitive salary/hourly rates
- Uniform provided
- Discount at out hotels worldwide

**Do you fit the bill?**

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 16-24 per week

**Salary**: From £9.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Overtime
- Weekend availability

Work Location: One location


  • Hotel Receptionist

    1 week ago


    Glasgow, United Kingdom Argyll hotel Full time

    Hotel Receptionist We are looking for a friendly, professional, and well-organized receptionist to join our team at Argyll Hotel. As the first point of contact for our guests, the receptionist plays a critical role in ensuring that our guests have a pleasant and enjoyable stay at our hotel. **Responsibilities**: - Greeting guests and providing a warm and...

  • Hotel Receptionist

    1 week ago


    Glasgow, United Kingdom Grasshopper Hotel Full time

    Overview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

  • Hotel Receptionist

    1 week ago


    Glasgow, United Kingdom Grasshopper Hotel Full time

    Overview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

  • Hotel Receptionist

    1 month ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...

  • Hotel Receptionist

    6 days ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...

  • Hotel Receptionist

    4 days ago


    Glasgow, Glasgow City, United Kingdom Argyll hotel Full time

    Hotel ReceptionistWe are looking for a friendly, professional, and well-organized receptionist to join our team at Argyll Hotel. As the first point of contact for our guests, the receptionist plays a critical role in ensuring that our guests have a pleasant and enjoyable stay at our hotel.Responsibilities: Greeting guests and providing a warm and welcoming...

  • Hotel Receptionist

    1 week ago


    Glasgow, United Kingdom Grasshopper Hotel Full time

    Overview: We are seeking a friendly and professional Hotel Receptionist to join our team. As a Hotel Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...

  • Hotel Receptionist

    2 weeks ago


    Glasgow, United Kingdom Clifton Hotel Glasgow Full time

    ** PLEASE NOTE, THIS VACANCY REQUIRES ALL APPLICANTS TO APPLY IN PERSON (CLIFTON HOTEL, 26-27 BUCKINGHAM TERRACE, GLASGOW, G12 8ED). ALL OTHER APPLICATIONS WILL BE IGNORED ** The Clifton Hotel Glasgow is seeking a Hotel Receptionist to join our friendly Front of House team in our small guest house in the Westend of Glasgow. We are looking for someone who...

  • Hotel Receptionist

    2 weeks ago


    Glasgow, United Kingdom The Clyde Hotel Full time

    An exciting opportunity has arisen for a Receptionist at The Clyde Hotel, 377 Argyle Street G2 8LL. Full time and Part time roles available on a permanent basis. As a receptionist you are the first and last person our guests see, you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will be delivering...

  • Hotel Receptionist

    2 weeks ago


    Glasgow, United Kingdom Best Western Garfield House Hotel Full time

    The Garfield House Hotel is a family-owned hotel with a contemporary Bar & Grill and terrace, several function suites, and 47 boutique bedrooms. The role of receptionist includes, but is not limited to: - Completing check-in and check out procedures - Allocating bedrooms and cutting keys - Preparing bills and taking payments - Answering general enquiries...

  • Hotel Receptionist

    6 days ago


    Glasgow, United Kingdom Glasgow Grosvenor Hotel Full time

    7 Hospitality Management is looking for an enthusiastic **Receptionist** to join us in this exciting opportunity. This is a Part-time role based out of **Glasgow Grosvenor Hotel** in Glasgow. Located just steps away from iconic West End sights, our Grade A historic building is in Glasgow’s West End, between the bijou shops Byres and Great Western roads....

  • Hotel Receptionist

    1 day ago


    Glasgow, United Kingdom Best Western Garfield House Hotel Full time

    The Garfield House Hotel is a family-owned hotel with a contemporary Bar & Grill and terrace, several function suites, and 47 boutique bedrooms. The role of receptionist includes, but is not limited to: - Completing check-in and check out procedures - Allocating bedrooms and cutting keys - Preparing bills and taking payments - Answering general enquiries...

  • Hotel Receptionist

    4 weeks ago


    Glasgow, United Kingdom Best Western Garfield House Hotel Full time

    The Garfield House Hotel is a family-owned hotel with a contemporary Bar & Grill and terrace, several function suites, and 47 boutique bedrooms. The role of receptionist includes, but is not limited to: - Completing check-in and check out procedures - Allocating bedrooms and cutting keys - Preparing bills and taking payments - Answering general enquiries...

  • Hotel Receptionist

    5 days ago


    Glasgow, United Kingdom Carlton George Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...

  • Hotel Receptionist

    2 weeks ago


    Glasgow, United Kingdom Carlton George Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...

  • Hotel Receptionist

    5 days ago


    Glasgow, United Kingdom Carlton George Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...

  • Hotel Receptionist

    2 weeks ago


    Glasgow, United Kingdom Devoncove Hotel Full time

    Job spec: - Check guests in and out, issue keys & provide guests with information as necessary. - Take Guest and V-Card payments and pay off on Hotel's booking system, flagging up declined cards, following up and issuing appropriate notification to guests and the booking agents. - Dealing with Guest complaints, providing solutions & escalating to management...

  • Hotel Receptionist

    4 weeks ago


    Glasgow, United Kingdom Carlton George Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join our team here at Carlton George Hotel. Our reception team, offer a warm, friendly and professional service from when our guests arrive at the hotel until they leave. The Carlton George is a 4 star boutique hotel based in city centre, just minutes from Queen Street Station and Buchanan...

  • Hotel Receptionist

    3 weeks ago


    Glasgow, United Kingdom Hotel Indigo Glasgow Full time

    **Job Ref**:HEA1983 **Branch**:Hotel Indigo Glasgow **Location**:Hotel Indigo, Glasgow **Salary/Benefits**:£10.42 per hour plus retention bonus and other benefits **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:5 days out of 7 to include evenings and weekends **Hours per week**:40 hours per week **Posted...

  • Hotel Receptionist

    5 days ago


    Glasgow, Glasgow City, United Kingdom Glasgow Grosvenor Hotel Full time

    7 Hospitality Management is looking for an enthusiastic Receptionist to join us in this exciting opportunity. This is a Part-time role based out of Glasgow Grosvenor Hotel in Glasgow.Located just steps away from iconic West End sights, our Grade A historic building is in Glasgow's West End, between the bijou shops Byres and Great Western roads. Adjacent to...