Pensions Administration Assistant

3 weeks ago


London, United Kingdom Hymans Robertson LLP Full time

**Role Summary**: This important role in Third Party Administration (TPA) gives essential and valuable support to the pensions administration teams working on multiple pension schemes and providing a high standard of member care. It provides opportunities to build knowledge in pensions administration and the workings of a client delivery focussed team, with scope to be involved in other ad hoc activities.

**Accountabilities: Pension Administration support**
- Takes phone calls from pension scheme members
- Accurately inputs pension scheme member related information into the Universal Pensions Management system which holds records of all member activity
- Helps the team with non-technical day-to-day pension administration activity in accordance with controlled processes
- Assists the team with handling incoming phone calls from pension scheme member (queries, requests, etc) and inputs telephone notes into the UPM database
- Carries out other tasks and ad-hoc projects as required.
- Ensures office procedures are followed, including keeping full notes of all telephone conversations and being aware of compliance requirements.

**Qualifications, Skills, Experience**

**Qualifications**:

- Minimum GCSE / Scottish standard (or equivalent) Maths and English, or equivalent.

**Skills / Experience**:

- Experience of working in an administrative / professional environment will be essential
- Previous customer service experience working in a fast paced environment would be beneficial
- Must have strong verbal communication skills and be professional speaking on the phone with members and other callers
- Able to communicate clearly and effectively in writing
- Good planning and organisational skills
- Great attention to detail and accuracy
- Numerate and enjoys working with numbers and data
- Will benefit from having already worked as part of a team



  • London, United Kingdom McGregor Boyall Full time

    We have a great opportunity for a Pensions Administrator to support the Pensions Manager of growing business that will offer career progression. - Flexible hybrid working You will be responsible for maintaining the governance materials, meetings, risk registers and communications. - Organise all DB Scheme Trustee Meetings and record the discussion and...


  • London, United Kingdom Hymans Robertson LLP Full time

    **Role Summary** With clear guidance provides an efficient and proactive basic administration service to clients of the Third Party Administration (TPA) practice. **Accountabilities: Pension Administration** - Under guidance from a more senior colleague, maintains and updates member records on the system. - Processes member events including Retirements,...


  • London, United Kingdom Hymans Robertson LLP Full time

    **Role Description** Are you looking for an opportunity to start your career in financial services in pensions administration, working as part of a great team on a varied portfolio of clients and providing pension scheme members with a market-leading service? At Hymans Robertson you’ll also be a valued member of our Firm and receive excellent development...


  • London, United Kingdom Mercer Full time

    **Pensions Administrator (Associate Pensions Consultant)** **The company: Mercer** Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset - their people. Mercer's 25,000 employees are based in more than 44 countries. Our...


  • London, United Kingdom Ashe Consulting Full time

    Due to a new client acquisition, this industry leading provider of administration and related services to UK occupational pension schemes has a need for a Pensions Administrator to join one of their well respected pension’s team. The main purpose of therole is to provide an efficient, professional service to meet all client and members needs whilst...


  • London, United Kingdom Ashe Consulting Full time

    This client provides the full range of actuarial and consultancy services. They require a pension’s administrator to work within the pension’s administration team servicing both member and client queries in relation to both Defined Benefit (DB) and DefinedContribution (DC) pension schemes. You will be required to process a wide range of routine and...


  • London, United Kingdom I2I Recruitment Full time

    Location: London Date Posted: February 23, 2023 My client is looking for experienced, detail-oriented Pension Administrators to join their Pensions Solutions team in a home-based role. As well as receiving a competitive salary, you’ll enhance customer relationships by providing full lifecycle administration services to our clients, scheme members and...


  • London, Greater London, United Kingdom Dimensions Specialist Recruitment Ltd Full time

    Do you have experience in the administration of Defined Benefit pension schemes and are looking to work for an organisation that has consistently evolved and grown in the last couple of years.Do you also want to work for an organisation who is able to consider flexible working, where you can split your week up between working at home and in the office (they...

  • Pensions Assistant

    7 days ago


    London, United Kingdom Richmond and Wandsworth Councils Full time

    About Us **Job Title: Pensions Assistant - Employers** **Salary Range: £28,224 - £34,200 per year (starting salary dependent on experience)** **Permanent - **Full Time **Location** - Wandsworth - ** Do you want to make a real difference to individuals saving for their retirement?**: - ** Do you have strong numerical skills and work well as part of a...


  • London, United Kingdom Bruin Full time

    One of the UKs leading Pension Consultancies are looking for experienced, detail-oriented Pension Administrators to join their team.Duties will include;Creating, and maintaining, consistent and accurate scheme records and eventsMeeting and exceeding set key performance indicators and quality standardsProviding excellent customer service to all clients,...


  • London, United Kingdom Independent Transition Management Limited Full time

    ITM is a fast growing pensions technology data consultancy. We help the pensions and insurance industry get full value from their data, solving complex data problems so that they can save money, reduce risk and give their customers a better experience. Our clients choose to work with us because they benefit from a combination of our deep and broad...


  • London, United Kingdom Oliver James Full time

    Leading pensions consultancy in their search for a Senior Pensions Administrator to join their established Admin hub, preferably with an element of people management responsibility Oliver James are pleased to be working with a leading pensions consultancy in their search for a Senior Pensions Administrator to join their established Admin hub, preferably...


  • London, United Kingdom Page Personnel Public Sector & Not for profit Full time

    End to end processing of the organisations payroll and off payroll workers, to contribute to the development and delivery of a proactive, high quality Payroll and Pension service for approximately 1,250 employees. Supporting management and staff by providing guidance on payroll and pensions and ensuring internal processes and procedures are compliant with...


  • London, United Kingdom Ashe Consulting Full time

    Due to a new client acquisition, this industry leading provider of administration and related services to UK occupational pension schemes has a need for a Senior Pensions Administrator to join one of their well respected pension’s team. The main purposeof the role is to provide an efficient, professional service to meet all client and members needs whilst...


  • London, Greater London, United Kingdom BCT Resourcing Full time

    Pensions AdministratorLondon /flexible/ remote locationCompany client is working in partnership with a leading insurer, looking to employ a Pensions Administrator to join their market leading pensions solutions team.Due to continued growth and success, there is huge scope to progress your career within this pensions team. You will be contributing to the...


  • London, United Kingdom Alexander Lloyd Full time

    An established and well respected Pension Administration firm based in London have an exciting new opportunity for a Principle Pension Administrator to join thier already established team. The role will becomed involved in the alloocating and checking ofwork of less exereinced administrator and will also be given the opportunity to beome involved in more...


  • London, United Kingdom Capita Full time

    Shape better services as a Pension Consulting Support Administrator Home based We are looking for someone to join our Pensions Consulting team to provide support to the consultants and our clients within the Pension Consulting practice this will include office administration and other duties that will contribute to the effective running of the business...


  • London, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Pension Administrator - London - Artemis Recruitment Consultants Financial Services Type of Position: Pension Administrator - London Pension Administrator - London The purpose of this role is to liaise with Advisers and Clients to arrange and book annual review meetings, produce valuations and carry out a range of servicing tasks.   The role...


  • London, United Kingdom Alexander Lloyd Full time

    Are you an experienced Senior Pension Administrator looking for a change? This is an excellent opportunity to take the next step in your Pension career where you can take on more Client facing responsibilities and lead on certain administration focused projects. The role will be working within an established Pensions firm who mainly dela with DB pension...


  • London, United Kingdom Alexander Lloyd Full time

    Job DescriptionAre you an experienced Senior Pension Administrator looking for a change? This is an excellent opportunity to take the next step in your Pension career where you can take on more Client facing responsibilities and lead on certain administration focused projects. The role will be working within an established Pensions firm who mainly dela with...