Pensions Administrator

4 weeks ago

London, United Kingdom Mercer Full time

**Pensions Administrator (Associate Pensions Consultant)**

**The company: Mercer**

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset - their people. Mercer's 25,000 employees are based in more than 44 countries. Our core strengths place Mercer in a unique position to help our clients achieve the extraordinary - and extraordinary results require extraordinary people. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.

**The role: Pensions Administrator (Associate Pensions Consultant)**

The Mercer/Darwin Workplace Savings Team provides DC pension consulting services to a range of clients, the majority of which use Darwin, our SaaS (that’s software as a service) platform for global benefits management, auto-enrolment and employee engagement.

We are looking for a **Pensions Administrator (Associate Pensions Consultant)** to work with and provide support to our Workplace Savings Consultants and / or take the first step into a career in consulting.

You may be an experienced DC or DB pension administrator looking for your next career move or an Analyst /Associate wanting to widen your DC knowledge and experience of using a benefits management platform.

**What can you expect?**
- An opportunity to join a growing team
- A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
- To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

**What you will be rewarded with?**
- We offer competitive salaries and comprehensive benefits.
- The chance to operate and network within a large global organisation that is incredibly passionate about how it works and cares for their clients across the world.
- You will work with some of the most recognisable companies in the UK and global stage.
- We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.

**We will rely on you to**:

- **Prepare pension governance slides - **Gathering and analysing data and preparing pension governance sides for Workplace Savings Consultants to present to their clients.
- **Attend pension governance meetings - **Writing minutes and following up on actions.
- **On boarding / implementing new pension clients - **Leading or working as part of a project team to ensure new clients pension arrangements are correctly set up on Darwin and/or with pension providers. Producing and checking employee facing documentation, including content to be hosted on Darwin. Working with the client to agree monthly pension processes and moving into ongoing business.
- **Pension change projects - **Leading or working as part of a project team to delivery pension change projects including required changes in Darwin, for example, scheme, provider, default fund changes, TUPE groups, and contribution rule changes.
- **Auto enrolment work - **Supporting consultants with AE implementations and re-enrolment projects using Darwin.
- **Maintaining employee facing documents on Darwin - **Drafting and updating client specific pension documents following changes to a client’s pension scheme or legislation changes_**.**_
- **Client query resolution **- Under support and guidance of Workplace Savings Consultants, contacting and liaising directly with providers and employers on member queries or issues.
- **Darwin query resolution - **reviewing Darwin pension and Auto-enrolment set ups and audit notes to resolve client queries.
- **Maintain all core MI systems** - to support the production of quality MI.
- **Financials **- where applicable, support the raising and checking of monthly invoicing.

**What you need to have**:

- Demonstrable experience in DC / DB Pensions ideally including auto-enrolment knowledge
- Strong Excel, Word and PowerPoint skills to include experience of manipulation and comparison of data sets using lookup and pivot table functions
- Strong attention to detail
- Analytical and investigative skills
- Ability to communicate effectively at all levels, on a group and 1-1 basis
- Highly organised and strong time management skills
- Self-motivated and team player
- Being flexible to meet the needs of the team

**What makes you stand out**:

- Experience of using an employee benefit platform or Auto-enrolment software
- Studying for a recognised professional qualification.

**About us**

Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we’re redefining the world of work, reshaping retirement and investment outcomes, and unlockin

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