Housing Officer

6 months ago


Brentford, United Kingdom INQUILAB HOUSING ASSOCIATION Full time

Are you ready to make a real difference in people's lives? Join our team at Inquilab and be part of an organisation that’s not just about housing, but about enhancing lives and building thriving communities.

**The Difference You'll Make as a Housing Officer**:
As a Housing Officer, you'll be the driving force behind maximizing the economic viability, social sustainability, and self-sufficiency of our tenancies. Your role will involve targeted support, innovative services, and proactive action, all while maintaining strong relationships with our customers. You'll be their advocate, ensuring they receive the services they deserve and need.

**About You**:
**Why Inquilab?**

At Inquilab, we're not just a housing association—we're a family dedicated to improving lives. With over 35 years of experience revitalising neighbourhoods and supporting communities, we provide more than just homes; we provide opportunities for growth and fulfilment.

Joining us means enjoying competitive pay, a generous pension, ample holidays, and investment in your personal development and technology. Plus, you'll be part of an inclusive environment where diversity is celebrated, and every voice is heard.

**Key Responsibilities and Accountabilities**:

- Deliver an effective housing management and resident support service, fostering strong and sustainable communities.
- Plan and execute comprehensive block and estate management inspection programs.
- Empower residents to live independently and to their fullest potential.
- Collaborate with colleagues, specialist teams, and contractors to deliver exceptional service.
- Meet or exceed performance targets in key areas such as void management, income collection, and customer satisfaction.
- Address issues of anti-social behavior and safeguarding with resilience and sensitivity.
- Serve as the primary contact for local stakeholders, nurturing positive relationships and partnerships.
- Maintain accurate customer records and ensure residents are engaged in decision-making processes.

**Person Specification**:

- A good standard of education with relevant qualifications in housing management desirable.
- Experience working in a service role, preferably within the housing or property sector.
- Strong customer service skills with the ability to communicate effectively.
- Proven problem-solving abilities and the capacity to work autonomously.
- Proficiency in technology and a willingness to adapt and learn.
- A full driving license and access to your vehicle are essential.

**Inquilab STARS Values**:

- **Service**: Providing exceptional service with a positive attitude and a commitment to excellence.
- **Trust**: Demonstrating honesty, integrity, and accountability in all interactions.
- **Accountability**: Taking ownership and responsibility to achieve results through effective teamwork.
- **Respect**: Treating everyone with dignity, understanding, and professionalism.
- **Strength**: Exercising good judgment, courage, and integrity in all endeavors.

**Additional Value**:

- **Teamwork**: Embracing a collaborative approach to achieve common objectives.

If you're ready to embark on a rewarding journey with Inquilab and play a pivotal role in transforming communities, we want to hear from you Attach your current CV and a covering letter, and let's create positive change together.

**Work Location**: On the road/office 2 days per week

**Salary**: £36,589.00-£38,515.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- On-site parking
- Work from home

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Brentford (required)

Work Location: In person



  • Brentford, United Kingdom The Oyster Partnership Full time

    Customer Service Advisor £18.00phr - £19.00phr LTD Immediate start, contract till February 2025 Based in Bretford 35 hours per week, 5 days in office Job Purpose: To provide exceptional customer service to tenants, residents, and stakeholders by addressing inquiries and resolving issues related to housing repairs, incomes, and general housing matters....


  • Brentford, United Kingdom CV-Library Full time

    Customer Service Advisor £18.00phr - £19.00phr LTD Immediate start, contract till February 2025 Based in Bretford 35 hours per week, 5 days in office Job Purpose: To provide exceptional customer service to tenants, residents, and stakeholders by addressing inquiries and resolving issues related to housing repairs, incomes, and general...


  • Brentford, United Kingdom INQUILAB HOUSING ASSOCIATION Full time

    Job Summary: **Responsibilities**: - Deal with all calls as first point of contact for Karibu, liaising with housing management and repairs staff as necessary. Customer issues and contact will include reporting of repairs, payment of rent, complaints, reporting ASB and general enquiries around rehousing and repairs. - Ensure excellent quality customer...


  • Brentford, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Service Improvement OfficerWe require a Service Improvement Officer to join our dynamic team focused on enhancing the service experience for our residents. This role will involve mapping and enhancing the customer journey within the housing sector, ensuring every touchpoint and interaction is seamless, effective, and resident-focused.About the RoleThis...

  • Security Officer

    7 months ago


    Brentford, United Kingdom OCS Group Full time

    **About The Role**: Do you enjoy meeting people? Do you want a customer facing role where every day is different? Performing a variety of tasks, keeping people safe and interacting with people from all walks of life? If you do, and working on a critical service for the government appeals to you then we may have the role you are looking for! We are...


  • Brentford, United Kingdom Healthshare Group Full time

    Duties and Responsibilities To be the first point of contact for patients when booking into the department To support the clinicians working within the services, eg: cancellation of clinics; to book interpreters; check and update clinical diaries To deal with complaints To deal effectively with patient enquiries, queries and appointment requests To register...

  • Progression Coach

    11 hours ago


    Brentford, United Kingdom Morgan Hunt Recruitment Full time

    Morgan Hunt are working with the YMCA to recruit a Progression Coach on a permanent basis. **Job Purpose** The primary role of the Progression Coach is to ensure that all clients within their services progress with all Progression activities (which include Education, Training, Employment and Volunteering (ETEV) and Engagement and Empowerment) and...


  • Brentford, Greater London, United Kingdom Sega Europe Full time

    About the RoleThe Payroll & Benefits Manager will be responsible for managing our in-house monthly payroll cycle and benefits administration for our 950 employees across 5 UK entities. They will ensure all payroll and benefits processes are completed efficiently, on time, and accurately.The position is based at Sega Europe HQ in Brentford with a Hybrid...


  • Brentford, Greater London, United Kingdom NHS Full time

    Job Description:We are seeking a skilled Patient Administrator to join our team at Healthshare Clinic West London. This role offers a unique opportunity to work in a fast-paced environment, coordinating medical services and ensuring the delivery of exceptional patient care.About the Role:Coordinate referrals from the booking office, ensuring efficient...


  • Brentford, Greater London, United Kingdom SEGA Full time

    We are seeking an experienced Payroll and Benefits Manager to join our team at SEGA. As a key member of our HR department, you will be responsible for managing our in-house monthly payroll cycle and benefits administration for our 950 employees across 5 UK entities.Job Description:The successful candidate will ensure all payroll and benefits processes are...


  • Brentford, Greater London, United Kingdom Bennett and Game Recruitment LTD Full time

    About the Role:We are seeking a talented Scaffold Design Engineer to join our team in Brentford. As a skilled professional with a strong foundation in temporary works design, you will play a critical role in the temporary works division.Responsibilities:Design scaffolding for various projects, including hoist and mast-climbing platforms, 3D modeling, and...


  • Brentford, Greater London, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Overview:We are seeking a skilled Scaffold Design Engineer to join our team in Brentford. As a talented professional with a strong foundation in temporary works design, you will contribute to the success and future expansion of our client.Key Responsibilities:Design scaffolding for various projects, including hoist and mast-climbing platforms, 3D...


  • Brentford, Greater London, United Kingdom Bennett and Game Recruitment LTD Full time

    Bennett and Game Recruitment LTD, a multi-disciplined technical recruitment agency based in the UK, is seeking an experienced Design Engineer to join their team.Job OverviewThe successful candidate will play a critical role in the temporary works division, working on projects involving scaffolding design, hoist and mast-climbing platforms, 3D design, CAT-3...


  • Brentford, Greater London, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Description:We are seeking a skilled Scaffold Design Engineer to join our team in Brentford. As a talented professional with a strong foundation in temporary works design, you will play a critical role in the temporary works division.Key Responsibilities:Design scaffolding for various projects, including hoist and mast-climbing platforms, 3D modeling,...


  • Brentford, United Kingdom CV-Library Full time

    Our client, a growing and ambitious company based in Brentford, is seeking a talented Design Engineer with a strong foundation in temporary works design to join their expanding team. This role offers the opportunity to be a part of a company that values bespoke, high-quality finishes and innovative solutions. With a flexible working environment that includes...


  • Brentford, United Kingdom DiverseJobsMatter Full time

    The Payroll & Benefits Manager has sole responsibility for managing our in-house monthly payroll cycle, and benefits administration for our 950 employees across 5 UK entities. They will ensure all payroll and benefits processes are completed efficiently, on time and accurately and any nuanced issues are dealt with promptly and escalated if necessary. This is...


  • Brentford, United Kingdom DiverseJobsMatter Full time

    The Payroll & Benefits Manager has sole responsibility for managing our in-house monthly payroll cycle, and benefits administration for our 950 employees across 5 UK entities. They will ensure all payroll and benefits processes are completed efficiently, on time and accurately and any nuanced issues are dealt with promptly and escalated if necessary. This is...


  • Brentford, United Kingdom DiverseJobsMatter Full time

    The Payroll & Benefits Manager has sole responsibility for managing our in-house monthly payroll cycle, and benefits administration for our 950 employees across 5 UK entities. They will ensure all payroll and benefits processes are completed efficiently, on time and accurately and any nuanced issues are dealt with promptly and escalated if necessary. This is...


  • Brentford, United Kingdom DiverseJobsMatter Full time

    The Payroll & Benefits Manager has sole responsibility for managing our in-house monthly payroll cycle, and benefits administration for our 950 employees across 5 UK entities. They will ensure all payroll and benefits processes are completed efficiently, on time and accurately and any nuanced issues are dealt with promptly and escalated if necessary. This is...

  • Medical Lead

    6 months ago


    Brentford, United Kingdom 1054 GlaxoSmithKline Services Unlimited Full time

    Description , as this will not be available online post closure of the advert) Closing Date: COP 30th June 2024 Location: The role will initially be based at GSK House, Brentford, moving to Central London during H1 2024. Hybrid working applies to this role, with GSK expectation of 2-3 days per week being office based. Why GSK? Uniting...