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Customer Service Assistant

4 months ago

Redhill, United Kingdom Specsavers Full time

**Customer Service Assistant**

**Location: Redhill**

**Salary: Dependent on Experience, Plus Store Bonus**

**Working hours Part time, Weekends Only (Saturday & Sunday working)**

**Experience level: Must have current optical experience or within the last 5 years and can dispense and pre-screen**

Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers - a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive.

We’re looking for someone who has previous optical experience as an Optical Advisor or Dispensing Assistant - however we’ll continue to help develop and expand your knowledge.

Some of the key tasks required include:

- Dispensing of lenses (single vision / bi-focal & varifocal)
- Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
- Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
- Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.

You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places.