Head of Equality, Equity and Inclusion

1 month ago

Salford, United Kingdom Northern Care Alliance NHS Group Full time

**Job overview**:
The Northern Care Alliance NHS Foundation Trust (NCA) has a strong reputation for its progressive approach and commitment to addressing inequalities that contribute to poor population health outcomes. The purpose of this role is to provide strong leadership to the Equality, Equity and Inclusion (EDI) agenda for NCA ensuring we are compliant with statutory EDI obligations and duties and are at the leading edge of advancing equality and inclusion for the communities we serve and as an employer. The role is to ensure inclusive values and behaviours are adopted in policy and practice throughout the organisation and to provide professional leadership and management support to the EE&I Team.

The post holder is also responsible for ensuring that the communication needs for our patients are met by developing and delivering our Translation and Interpreting Services 24/7. This service last year provided support in over 84 different languages to 45,000 patient contacts (face to face, video, telephone, and written translation). The team consists of 15 part time substantive staff currently directly employed. Given the diversity of our language requirements you will also be responsible for over 250 bank interpreter and an out of hours agency provision.

**Main duties of the job**:
The post holder will:

- Provide strategic leadership, co-ordination and operational delivery to ensure the NCA as a statutory public body fulfils all EEI compliance duties relating to service delivery, decisions and workforce, including (but not limited to) coordination of assurance processes and action plans associated with the Public Sector Equality Duties, Equality Delivery System, Workforce Race Equality Scheme and Disability Equality Scheme, Gender Pay Gap, Accessible Information Standards. This will include allocation of work to ensure organisational delivery and compliance across other corporate functions and ensuring the results are accessible to the public.
- Be accountable for the overall delivery of the NCA Intentional about Inclusion Strategy by developing and delivering a workplan for the EEI team.
- Be accountable for transparent reporting and delivery of improvements against metrics on EEI within our Care Organisations and Corporate Departments and prepare report regularly to the Executive People Committee and NCA Board.
- Provide expertise and advice to senior leaders within the People Function and Care Organisations Leadership team.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to **make a difference** and we’re always looking for people who demonstrate our three core values - **care**, **appreciate** and **inspire** - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
Professional Duties:

- The postholder should have proven and significant leadership experience with relevant technical EEI knowledge gained through study and/or experience.
- There should be an understanding of the background to and aims of current healthcare policy and appreciation of the EEI implications.
- The post holder will act as a resource for the organisation, sharing information about relevant national policy and best practice drawn from multiple sources

Communication:

- Required to work with and influence a wide range of health and social care stakeholders across differing agendas to build trusted stakeholder relationships and networks and lead improvement system wide.
- Highly developed communication skills are needed with the ability to communicate on highly complex matters and difficult situations.
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups where multiple significant barriers to acceptance are highly probable and multiple opposing views are inevitable, responding openly to questions to ensure full understanding and engagement.
- Ability to communicate effectively with patients and service use

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