Head of Wcob Change Management
3 weeks ago
**Head of WCOB Change Management**
**Northampton**
As a Barclays Head of Wholesale Client Onboarding (WCOB) Change Management, you will be responsible for managing the implementation and assessment of change via a global team of Change Managers. You will be responsible for producing Impact Assessments and Implementation of accepted change. This is an important role for you as you will support Change Managers to complete change within necessary timelines in addition to managing their own change portfolio.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
**What will you be doing?**:
- Being responsible for the team that drives change and innovation
- Ensuring change requests are prioritised and managed in line with the change drivers; regulatory, policy, commercial or discretionary
- Allocating change requests and managing through to implementation ensuring changes are delivered with a control environment focus
- Working on a number of projects simultaneously and managing the priorities based on the impact of the change and its driver
- Reviewing Impact Assessments and validating the contents such as: how the current process is presented, the relevant authority for the change etc
- Escalating and resolving any delays in completing the projects on time and championing team process improvement ideas under continuous improvement
- Working closely with other teams internal and external to WCOB to deliver change impacting in the most efficient way
- Implementing of change within required timeframes and utilizing AML/KYC knowledge and WCOB Operations experience
**What we’re looking for**:
- Experience of WCOB Operations is essential. Knowledge of Financial Crime Requirements - KYC and AML obligations
- Prior leadership experience of managing a global team
- Experience in Anti-Money Laundering/Know Your Customer industry
- Experience of project management - executing and managing multiple projects concurrently
**Skills that will help you in the role**:
- Experience of working, leading, and delivering change within a time bound regulatory driven operation
- Background of writing KYC processes and procedure documents
- Experience with Enhanced Due Diligence, Sanctions, governance, and regulatory controls framework
- Prior experience with Group Frameworks, Policies and Standards and operational implementation
**Where will you be working?**
Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.
We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both
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