Adviser (Tenancy Relations and Sustainment)

2 months ago

London Borough of Hounslow, United Kingdom London Borough of Hounslow Full time

Job description

Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard?

Hounslow Council is an outstanding council serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships across the borough which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place, full of potential, but a borough hit hard -socially and economically -by Covid-19. We have stepped up for our residents and businesses like never before.

**About The Role**

These positions are part of Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. If you want to work in the public sector, be part of a progressive team and enjoy providing practical support, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our residents.

You will need to be energetic and enthusiastic, and you will need excellent interpersonal skills to quickly build up rapport and trust with residents and other professionals. You will proactively learn on the job to build up your knowledge and skills.

**Key Responsibilities**:
1. Carry out holistic housing and needs assessments In line with relevant homelessness legislation.

3. Promote personal independence and resilience at an early prevention stage to ensure accommodation can be maintained and sustained.

**Your Skills**:
1. A great communicator to engage effectively with a broad range of people, including vulnerable residents.

2. You have excellent negotiation, analytical and problem-solving skills.

3. You take a high level of personal responsibility for your work and handle stress effectively while maintaining high levels of motivation and enthusiasm.

4. Able to work collaboratively with colleagues and partner agencies to achieve successful outcomes.

**Essential for the Role**

Basic DBS Check is required for the role.

**We Harness the Mix**

We value diversity in its broadest sense. We're committed to creating an inclusive culture where everyone is able to be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents.

**Interviews will be held in April / May 2023 and will take place virtually via MS Teams.

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