Tenancy Sustainment Officer

2 weeks ago


London, United Kingdom London Borough of Barking and Dagenham Full time

**About this job**:
An opportunity has arisen to work within the council's Private Sector Housing Team as a Tenancy Sustainment Officer. The Private Sector Housing Team at Barking and Dagenham is part of a larger group of Regulatory Services within the Law and Governance Directorate.

This role is key in helping improve the quality, safety and choice of residential accommodation in Barking and Dagenham through a range of professional and specialist interventions including enforcement, education, mediation and advice.

We are looking for a highly professional and experienced Tenancy Sustainment Officer who displays all of the key behaviours expected from our organisation and who is capable of providing both specialist knowledge and delivering resolution focussed outcomes for our residents. The role requires a commitment and passion for private sector housing work and ensuring the empowerment and protection of tenants and residents from poor and rogue landlords through a range of professional, specialist and regulatory interventions.

**Special requirements for this post**:
Evidence of and a commitment to continuous professional development is important.

**About you**:
You will be a flexible, dynamic and enthusiastic team player with excellent communication skills and a proactive approach to your duties to get them completed as efficiently as possible. You will have a thorough understanding of Private Sector Housing and the current emerging issues and developments in the field that impacts tenants. You will be passionate about improving the quality, safety and choice of residential accommodation in the Borough and committed to making a difference to our private rented tenants and their families.

We want people that embody our organisational values and really care about our communities and borough. If you have the knowledge, skills and experience required for this role and share our values, we would like to hear from you.

**About us**:
We have been on a journey over the past four years, that has seen us go through an ambitious transformation programme to ensure we can deliver real change with our community at the heart of this transformation.

This is an exciting time to be part of the London Borough of Barking and Dagenham with major film studios and the historic food markets of Smithfield, Billingsgate and New Spitalfields moving into the Borough. As an Investors in People Gold Award employer we believe passionately in nurturing and developing our employees. In addition to a positive approach to flexible working we offer investment in your learning and career development as well as a commitment to your wellbeing.

Our Borough is vibrant and diverse and this is something we are proud of. We value the diversity of people who live, work and visit Barking and Dagenham and it is our vision to create a place where people understand, respect and celebrate each other’s differences.



  • London, United Kingdom London borough of Barking and Dagenham Full time

    About this job An opportunity has arisen to work within the council's Private Sector Housing Team as a Tenancy Sustainment Officer. The Private Sector Housing Team at Barking and Dagenham is part of a larger group of Regulatory Services within the Law and Governance Directorate. This role is key in helping improve the quality, safety and choice of...


  • London, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Tenancy Management Officer to be able to create strong relationships with vulnerable clients to ensure they sustain their tenancies. Strong working knowledge with the most vulnerable clients is expected from a successful candidate. The pressures of the role will be eased through support from peers and management. The...


  • London, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Tenancy Management Officer to be able to create strong relationships with vulnerable clients to ensure they sustain their tenancies. Strong working knowledge with the most vulnerable clients is expected from a successful candidate. The pressures of the role will be eased through support from peers and management. The...


  • London, United Kingdom iPeople SC Solutions Limited Full time

    My client in North West London is looking for a Tenancy Sustainment Officer to join their busy team. The ideal candidate must be very experienced in landlord and tenant issues, such as dealing with security of tenant, S21 and s.8 notices, unlawful eviction, disrepair and experience in assessing cases under HRA. The key purpose of this tenancy sustainment...


  • London, United Kingdom Karter Thomas Ltd Full time

    We are currently recruiting on behalf of our client for an experienced Tenancy Support Officer on a 3 month temporary contract offering a negotiable hourly rate.The role will be taking care of a patch focused on North London, is full time at 37.5 hours per week and offering 1 day of remote working whilst not on patch.Day to day duties will include: *...


  • London, United Kingdom Karter Thomas Ltd Full time

    We are currently recruiting on behalf of our client for an experienced Tenancy Support Officer on a 3 month temporary contract offering a negotiable hourly rate.The role will be taking care of a patch focused on North London, is full time at 37.5 hours per week and offering 1 day of remote working whilst not on patch.Day to day duties will include: * Provide...


  • London, United Kingdom Notting Hill Genesis Full time

    Job Introduction What you’ll do As a not-for-profit housing organisation providing more affordable homes for Londoners, we’re on a mission to work better together for our residents and make London a home for those who live in our capital, whatever their circumstancesAs a Tenancy Sustainment and Safeguarding team leader, you will have a pivotal...


  • London, United Kingdom Karter Thomas Ltd Full time

    We are currently recruiting on behalf of our client for an experienced Tenancy Support Officer on a 3 month temporary contract offering a negotiable hourly rate. The role will be taking care of a patch focused on North London, is full time at 37.5 hours per week and offering 1 day of remote working whilst not on patch. Day to day duties will include: *...

  • Tenancy Officer

    2 days ago


    London, United Kingdom G2 Recruitment Group Limited Full time

    To effectively manage a designated patch of properties of Council owned properties, ensuring that homes are lived in, investigate non-occupation and illegal occupancy. · To ensure that tenants understand their rights and responsibilities as set out in the tenancy agreement and to assist them to sustain their tenancy · To participate in community events...

  • Tenancy Officer

    1 day ago


    London, United Kingdom G2 Recruitment Group Limited Full time

    To effectively manage a designated patch of properties of Council owned properties, ensuring that homes are lived in, investigate non-occupation and illegal occupancy. · To ensure that tenants understand their rights and responsibilities as set out in the tenancy agreement and to assist them to sustain their tenancy · To participate in community events...

  • Tenancy Officer

    7 days ago


    West London, United Kingdom G2 Recruitment Group Limited Full time

    To effectively manage a designated patch of properties of Council owned properties, ensuring that homes are lived in, investigate non-occupation and illegal occupancy. · To ensure that tenants understand their rights and responsibilities as set out in the tenancy agreement and to assist them to sustain their tenancy · To participate in community events...

  • Tenancy Officer

    6 days ago


    West London, United Kingdom G2 Recruitment Group Limited Full time

    To effectively manage a designated patch of properties of Council owned properties, ensuring that homes are lived in, investigate non-occupation and illegal occupancy.· To ensure that tenants understand their rights and responsibilities as set out in the tenancy agreement and to assist them to sustain their tenancy· To participate in community events and...

  • Tenancy Management

    1 month ago


    Lewisham, Greater London, United Kingdom AKTON Resourcing Ltd Full time

    Tenancy Management & Resettlement Officer Lewisham - Hybrid Job Role Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide a high quality advice, lettings and tenancy sustainment service...

  • Tenancy Management

    1 month ago


    London, United Kingdom Sammons Recruitment Group Full time

    Job Title: Tenancy Management & Resettlement Officer Contract Type: Temporary - Location: - London- Job Base: - Hybrid**Salary**: £21.92 per hour Reference: V-81102 Contact Phone: 01424 723723 Job Published: 23/04/2024 11:24 Tenancy Management & Resettlement Officer London | £21.92 per hour | Posted today Our client based in Lewisham is seeking a...


  • London, United Kingdom Critical Project Resourcing Ltd Full time

    We are looking for a Housing Sustainment Officer to support vulnerable tenants to maintain their tenancies. Job responsibilities include, but are not limited to: - Provide advice to tenants on services available to them - Complete visits to properties to ensure vulnerable residents are supported - Resolve issues relating to the sustainability of their...


  • London, United Kingdom Critical Project Resourcing Ltd Full time

    We are looking for a Housing Sustainment Officer to support vulnerable tenants to maintain their tenancies. Job responsibilities include, but are not limited to: - Provide advice to tenants on services available to them - Complete visits to properties to ensure vulnerable residents are supported - Resolve issues relating to the sustainability of their...

  • The Tenancy Officer

    4 weeks ago


    London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a The Tenancy Officer The Tenancy Officer - Targeted Tenant Services will be a skilled practitioner in the provision of holistic and person-centred tenancy management services across the borough. The Targeted **Tenant Service will offer**: ? a borough-wide duty and emergency tenancy management and casework...

  • Tenancy Officer

    1 day ago


    London, United Kingdom The Hyde Group Full time

    **Lewisham - covering Greenwich, Harrow, Brent and Islington** **Up to £37,080 pro rata plus paid business mile age** **21 Hours per week Monday to Wednesday, 9:00 AM to 5:00 PM** We are looking to recruit a Tenancy Officer. Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive,...

  • Tenancy Officer

    1 month ago


    London, United Kingdom Domus Recruitment Ltd Full time

    Domus Recruitment are working with our client in Islington, who are looking for a Tenancy Officer for their Targeted Tenant Services department. This will be a contract that runs until the end of April, and will also be a hybrid role offering 2 days workingfrom home per week once training has been completed. **Key Responsibilities of a Tenancy Officer**: -...

  • Tenancy Management

    2 days ago


    Lewisham, Greater London, United Kingdom Allied Healthcare Full time €22

    Tenancy Management & Resettlement Officer needed in Lewisham The rate is £21.92ph PAYE This is a temporary role The reference number is: RQ1253843 The successful candidate will provide excellent tenancy sustainment support ensuring tenancies in the private rented sector be sustained to provide safe and secure housing for our customers whilst...