![HEADWAY DIGITAL LTD](https://media.trabajo.org/img/noimg.jpg)
Call Center Representative
2 weeks ago
We are seeking enthusiastic, customer-focused, and tech-savvy individuals to join our call center team as Call Center Representatives. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.
**Responsibilities**:
- Communicate effectively with customers in both Spanish and English
- Analyse customer needs to offer appropriate solutions
- Perform data entry accurately and efficiently
- Demonstrate excellent phone etiquette at all times
- Up sell products or services to customers where appropriate
**Requirements**:
- Proven experience in a call centre or customer service environment
- Strong communication skills with the ability to articulate information clearly
- Proficient in data entry and computer systems
- Ability to work well under pressure in a fast-paced environment
Join our team as a Call Centre Representative and utilise your language skills to deliver outstanding service to our diverse customer base.
Pay: From £24,865.00 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Brighton: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 17/07/2024
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