Hospitality Management Coordinator

4 weeks ago

London, United Kingdom bgroup Full time

**Company Overview**:
bnetwork, a leading agency specialized in providing accommodation for high-volume events such as congresses, seminars, and exhibitions, is expanding its operations in London. We are dedicated to deliver exceptional service and maintaining clear processes to ensure the success of every event.

**Position Overview**:
We are seeking a dedicated Hospitality Management Coordinator to join our London office. The primary objective of this role is to assist in managing event operations both in the UK and internationally, with a focus on delivering high-quality service and maintaining efficient processes. We are looking for a dynamic and adaptable individual who is eager to learn and grow within the role.

**Key Responsibilities**:

- Coordinate and ensure the successful delivery of delegate accommodation and VIP services for events.
- Liaise with local and international companies to organize accommodation requirements.
- Build client and hotel partner relationships.
- Prepare quotations for clients and negotiate rates with suppliers and hotels to ensure cost-effectiveness.
- Manage the processing and registration of hotel reservations.
- Create and maintain internal event websites.
- Yield and inventory management.
- Oversee event accounting processes to ensure accuracy and compliance.
- Generate comprehensive reports and statistics on event performance.
- Provide on-site support and presence at conferences to address any operational matters.

**Required Skills and Qualifications**:

- Bachelor's degree, preferably in Hospitality or Tourism Studies.
- Minimum of 2 years of prior experience in the hospitality industry.
- Proficiency in Microsoft Office suites, particularly Word, Excel, and Outlook. Additional IT skills are advantageous.
- Strong administrative skills with the ability to multitask and prioritize effectively.
- Exceptional ability to work under pressure and meet tight deadlines without compromising quality.
- Detail-oriented and highly organized with a keen eye for accuracy.
- Outstanding customer service skills with a focus on exceeding expectations.
- Financial acumen.
- Fluency in English is essential; proficiency in other languages is advantageous.
- Good geographical knowledge, particularly of London.
- Must possess a valid UK full-time work permit.

**Additional Information**:

- This is a full-time position based in London.
- The role may require occasional travel, both domestically and internationally.
- Competitive salary and benefits package offered, commensurate with experience.

**What we Offer**

Canary Wharf, London

Monthly public transport contribution.

Mon - Fri 09:00am - 05:30pm

Remote working 1 day per week

️ 25 days annual leave (exc. bank holidays).

✍️ permanent, full-time contract.

Health insurance.

pension scheme.

**Starting Date: April 2024

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