Undergraduate Part Time Customer Service Advisor

6 days ago


Newcastle upon Tyne, United Kingdom Winn Group Full time

We are looking for committed team players to join our Customer Service team and support the continued expansion of the company.

**Employee Benefits**
- Competitive base salary plus great OTE
- Pro rata holiday entitlement, plus bank holidays, and an added birthday holiday
- Training and development opportunities
- Pension scheme contribution
- Death in service insurance (three times salary)
- Company social events
- Employee discount scheme
- Three-day bonus holiday for full attendance
- Option to buy and sell three holidays per year
- Employee Assistance Confidential Helpline
- Bike to work scheme
- Corporate Metro scheme

Your responsibilities would be:

- Investigating and solving client queries.
- Keeping accurate records of discussions or correspondence with clients.
- Chasing supporting evidence in relation to client claims.
- Updating client records.
- Minimising Fee Earners workload by dealing with clients and third parties at first point of contact.
- Reviewing and referring calls through to the appropriate department.
- Efficiently managing a task load from the dedicated CST task list.

**Person Specification**
- Ability to interact with clients in a professional and appropriate manner.
- Ability to resolve client concerns.
- Ability to work in a fast-paced environment.
- Ability to work towards shared goals and objectives.
- Experience of demonstrating effective teamworking within a commercial environment.
- Cooperative and flexible approach.
- Ability to identify where problems may arise and adopt a solution-focused approach.
- Demonstrate effective communication and good interpersonal skills.
- IT literate.
- Commitment to own personal development.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £9.50 per hour

Supplemental pay types:

- Bonus scheme

Work Location: One location



  • Newcastle upon Tyne, United Kingdom Hello Student Management Limited Full time

    Are you an experienced Customer Service Advisor who relishes in making a great first impression? Do you have experience in sales or increasing revenue? Have you worked in Purpose Built Student Accommodation or a similar setting? If the answer is yes then we’d love to hear from you. **The role** As a Customer Service Advisor you will be responsible for...


  • Newcastle upon Tyne, United Kingdom Winn Group Full time

    We are looking for committed team players to join our Customer Service team and support the continued expansion of the company. **Employee Benefits** - Competitive base salary plus great OTE - Pro rata holiday entitlement, plus bank holidays, and an added birthday holiday - Training and development opportunities - Pension scheme contribution - Death in...


  • Newcastle upon Tyne, United Kingdom Winn Group Full time

    We are looking for committed team players to join our Customer Service team and support the continued expansion of the company. **Employee Benefits** - Competitive base salary plus great OTE - Pro rata holiday entitlement, plus bank holidays, and an added birthday holiday - Training and development opportunities - Pension scheme contribution - Death in...


  • Newcastle upon Tyne, United Kingdom Winn Group Full time

    We are looking for committed team players to join our Customer Service team and support the continued expansion of the company. **Employee Benefits** - Competitive base salary plus great OTE - Pro rata holiday entitlement, plus bank holidays, and an added birthday holiday - Training and development opportunities - Pension scheme contribution - Death in...

  • Customer Advisor

    4 days ago


    Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    **About the Role** As part of our strategy of investing into communities and high streets, we are very excited that we now have a vacancy for a new Customer Advisor. The Society’s Branch Network model is unique, innovative and successful. We pride ourselves in developing and maintaining great relationships with our local communities and our...


  • Newcastle upon Tyne, United Kingdom Winn Group Full time

    Are you looking for a flexible and rewarding part time opportunity? Do you have excellent communication skills and enjoy helping others? We're excited to invite you to join our team as a Part-Time Customer Service Advisor, focused on delivering an exceptional Customer Service experience to our clients and stakeholders. **Winn Group**, home to _Winn...


  • Newcastle upon Tyne, United Kingdom Lookers Plc Full time

    OTE: GBP £30,000.00/Yr. Overview: **Lookers Newcastle Customer Contact Centre** **Salary: £22,000** **Working Hours: 20 hours - 10:00am - 2:00pm Monday-Friday** A truly great time to be joining Newcastle contact centre as an Aftersales Customer Contact Advisor. You will be reporting into Steven Bell (Central Sales and Customer Service Manager) and work...


  • Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full time

    Multi Trades Recruitment is looking for a PAR TIME Customer Service Advisor to work with a Facilities Management company. **About the job**: - WEEKEND WORK ONLY - 20 hours available - £10.25 per hour **Responsibilities**: - Receive and process complaints, comments, or suggestions ensuring these are resolved, where possible, at the first point of contact...


  • Newcastle upon Tyne, United Kingdom Parkdean Resorts Full time

    Join our award-winning Customer Engagement Centre If you’ve got charisma, positive energy, and a passion to help customers, this exciting opportunity is right up your street! As a Customer Engagement Advisor at Parkdean Resorts, you’ll use your skills, knowledge and enthusiasm to ensure ‘holiday happy’ is never far away **So, why Parkdean...


  • Newcastle upon Tyne, United Kingdom Winn Group Full time

    Are you ready to be part of a **WINNing** team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for Customer Service Advisor's to join our established Customer Service team on a Part Time basis, where your unique blend of skills, personality, and character will be instrumental...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom B&Q Full time

    Job DescriptionAs a Customer Advisor, you will be the face of B&Q, ensuring that every customer interaction is positive and memorable. Your primary responsibility will be to provide excellent customer service, addressing queries and concerns in a timely and professional manner.Key Responsibilities:Enhance customers' shopping experience by offering...


  • Newcastle Upon Tyne, United Kingdom Red Recruitment Full time

    Are you looking for a fantastic new position as a Customer Service Advisor? We are recruiting positive individuals with a passion for customer care to take on this new role in Newcastle. **Package and benefits of a Customer Service Advisor**: - **Salary**:£20,500 per annum - **Hours**:37.5 hours per week, working shifts between Monday to Thursday, 8.00am...


  • Newcastle upon Tyne, United Kingdom Sales Bloom Full time

    We are currently seeking a motivated and customer-oriented Customer Advisor to join our dynamic team. As a Customer Advisor, you will play a crucial role in providing exceptional customer service and promoting our products or services to potential buyers. If you have excellent communication skills, a passion for sales, and enjoy working in a fast-paced...


  • Newcastle upon Tyne, United Kingdom Lookers Plc Full time

    OTE: GBP £30,000.00/Yr. Overview: **Lookers Newcastle Customer Contact Centre** **Salary: £22,000** **Working Hours: 40 hours** A truly great time to be joining Newcastle contact centre as an Aftersales Customer Contact Advisor. You will be reporting into Steven Bell (Central Sales and Customer Service Manager) and work alongside our friendly team of...


  • Newcastle upon Tyne, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Gateshead. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Newcastle upon Tyne, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Newcastle. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...

  • Store Service Advisor

    7 months ago


    Newcastle upon Tyne, United Kingdom END Full time

    Recognised as one of the fastest growing Companies in the UK, it's a really exciting time to be joining END. If you're positive, passionate and dedicated and want to be part of our future success this could be the role for you. **STORE SERVICE ADVISOR - PART-TIME, NEWCASTLE** Over the last 18 years, END. has evolved into a technology led retailer that...


  • Newcastle upon Tyne, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for customer service, accept only the best, and...


  • Newcastle upon Tyne, United Kingdom cvgroupjobs Full time

    **Are you looking to join a vibrant, forward thinking and all-round fabulous business?** **Do you want to work Monday to Friday 9am to 5pm?** **Do you have fantastic communication skills and a curious mind?** **Do you want to train and work from the comfort of your own home, with us providing the computer and equipment to get you started?** **If the...


  • Newcastle upon Tyne, United Kingdom Lily Ella collection Full time

    **Part Time Customer Service Advisor - Benton - **Monday to Wednesday 4pm to 8pm. Saturdays 9 to 5. But may be required for additional hours to be trained up, in busy periods or to cover holidays. A womenswear classic clothing company. **The role**: Answering calls Processing orders Administrative responsibilities Experience in customer service...