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Assistive Technology Assessor and Installer

4 months ago

Cambridge, United Kingdom Sanctuary Full time

Location: Cambridge, East Anglia, GB, CB1 2LU- Department: Supported Living Services- Operation: Sanctuary365- Requisition: 208892**Assistive Technology Assessor and Installer**

**Homeworking - covering Oxfordshire and Cambridgeshire**

**£24,727 to £26,029**

**37.5 hours per week - Monday to Friday, 9am-5pm**

We are looking for an Assistive Technology (AT) Assessor and Installer to assess service users’ needs for assistive technology and provide effective installation and maintenance of equipment within service users’ homes.

We offer a range of assistive technologies to support people with a variety of needs and are always developing our portfolio of technologies to ensure that we can provide our customers with the most effective support solutions available.

We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

Read more about Sanctuary 365 here

**The role of AT Assessor and Installer will include**:

- Assessing customer requirements and installing telecare solutions for new and existing customers
- Reviewing and maintaining customer equipment
- Calling existing customers to review their package
- Updating systems with customer details
- Scheduling own workload
- Ensuring tools and equipment are maintained in good condition
- Company van provided and overnight stays may be required

**Skills and experiences**:

- Good customer service skills and a caring nature
- Good communication and listening skills
- Strong organisational skills with the ability to manage own workload and prioritise tasks
- Self motivated
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

**Why work for Sanctuary 365?**

Sanctuary 365 provides telecare sensors to help people live more independently in their own homes. The assistive technology we provide gives the user and their loved ones reassurance that help is at hand at any time of the day or night.

**Ready to join Sanctuary 365?**

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

- A pension scheme, with matching contributions from Sanctuary
- At least 23 days paid holiday, rising to 28 days after 5 years service (plus public holidays)
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Health and well-being plans
- A variety of online discounts and rewards from major retailers
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities

Closing Date: 28 February 2023

**For an insight into what it’s like to work for Sanctuary 365, take a look at** **#LifeatSanctuary** **on Twitter**

**Building Equality and Diversity**

We work closely with the Home Office in order to prevent illegal working.
Sanctuary 365 is a subsidiary of Sanctuary Housing Association, an exempt charity.