Ships Agency Operator

6 months ago

Southampton, United Kingdom Cory Brothers Limited Full time

Cory Brothers Limited has been a trusted supply chain partner for businesses for over 180 years and has significant international presence with offices in key locations around the world.

We are currently seeking an enthusiastic Ships Agency Operator to join our busy team in Southampton. This is a great opportunity for someone who has previous experience in a similar role and/or shipping industry or someone who is looking for a career in the exciting world of shipping

No previous experience is necessary, however, we do require the successful applicant to be highly motivated, enthusiastic, committed and driven, with a full, clean driving licence and the ability to work independently as well as part of a team.

**The Job Position**:
You will be responsible for coordinating and facilitating port operations for shipping companies which includes liaising with ship captains, port authorities and clients to ensure smooth vessel arrivals and departures and handling appropriate documentation, customs clearance, acting as a main point of contact and liaising with relevant parties.

**Main duties and responsibilities**:

- Coordinate and maintain vessel arrivals and departures, ensuring timely berthing and departure procedures.
- Communicate with ship captains, port authorities, and clients to facilitate smooth operations.
- Manage documentation, including bills of lading, customs declarations, and other relevant paperwork.
- Ensure compliance with port regulations, international shipping laws, and safety standards.
- Provide support in resolving operational challenges and unforeseen issues that may arise.
- Monitor and update clients on vessel schedules, delays, and any operational changes.
- Collaborate with customs officials, freight forwarders, and other stakeholders to streamline processes.

**About you**:

- A genuine interest in the shipping industry
- Ability to communicate effectively with people at all levels, both verbally and in writing
- Ability to deliver excellent client focused service
- Organisational skills with the ability to prioritise, work well under pressure, meet tight deadlines
- Ability to maintain accurate manual and electronic records and filing systems
- Problem solving skills and the ability to identify and resolve issues in a timely manner
- Accuracy and attention to detail with the ability to seek ways to improve and promote quality
- IT literacy including knowledge of MS Word/Excel/Outlook
- Team worker with the ability to work collaboratively and able to use own initiative
- Able to work outside office hours
- Ability to travel within the UK - full, clean driving licence

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Health & wellbeing programme
- Life insurance

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Southampton, SO16 0AJ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Reference ID: Ships Agency Operator

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