Programme Support Administrator
2 weeks ago
**Salary**:
£21500 - £24000
**Location**:
Liverpool 2nd Floor Watson Building Renshaw Street
**City**:
Liverpool
**Contract Type**:
Fixed Term Contract
Part Time
**Do you have great accuracy and attention to detail?**:
**Can you manage your own workload and strive to be well organised?**
Consider the role of a** **Programme Support Administrator** **at** **Reed Wellbeing**
Reed Wellbeing provide high impact lifestyle and wellbeing programmes that help people improve their health. We deliver our services in the heart of communities, working with local public, private and voluntary partners to achieve our goals. We address individual needs and maximise outcomes through fun and interactive interventions that are evidence based and outcome driven.
Please note: The working hours for this role is 18 hours per week. This role on a 11 month fixed term contract
**The role**:
The Programme Support Administrator is responsible for providing administrative support to the Programme Support team, a team which acts as the first point of contact for participants referred to our preventative health services. The team are responsible for assessing the eligibility and suitability of participant referrals to our services and triaging them accordingly.
Your day-to-day duties will be:
- To deliver consistently high levels of customer service when communicating with participants.
- Data capture and database management.
- Quality and continuous improvement within the workplace.
- Managing the referral service.
**Required skills & experience**:
- Experience of working effectively within an office based customer service or sales environment.
- Demonstrable experience of delivering high quality customer service
- Experience of working in a fast paced, target orientated environment.
- Experience of using database systems to input data accurately
- Strong verbal communication skills and good influencing skills.
- Ability to follow processes
- Attentive to detail, ensuring all relevant data is captured accurately.
- A minimum of 5 GCSE’s (grade A-C, including Maths) or equivalent.
**What's in it for you?**:
Alongside a generous base salary, you will have the freedom to run your branch independently, access our wider career development framework and payment progression plans. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
**Disability Confident Commitment**:
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