Customer Service Agent
2 weeks ago
Swift Temps are looking for **experienced Customer Service Agents** to work **remotely from home** for our client who are based in Central Preston.
**This role is a remote working from home opportunity**
**The start date for this role is Wednesday 29th March for training and then you will go live on Monday 3rd April - all done remotely.**
To be considered, you must have a **Windows Device (Laptop/PC) - Windows 10 / 8.1 or 8**
Chromebooks, MAC Books, Tablets, Mobile Phones and Apple Devices **DO NOT** meet specifications, the device must have a full Windows Operating System.
A Smartphone is required for 2FA purposes.
**Internet Speed Requirements**
- Minimum Download Speed: 8Mbps
- Minimum Upload Speed: 3Mbps
It is preferred that you use a network cable to your router for a more stable connection.
For this role you will be
- Booking people in for their vaccination
- Taking customer details
- Data inputting
- Using the information available to advise the customer further
- any other associated tasks as required
There will be a lot of personal information to take in so **strict GDPR rules **are followed at all times.
**There is training available to ensure you have the confidence to advise and you will be required to complete a handful of basic tests to ascertain eye for detail, reading instruction etc.**
This role is for anyone with a **good understanding and communicative English** with a desire to work in a customer service environment.
The hours of work are **Monday - Friday 9am-5pm** with a **30 minute break** and **every other Saturday working 9am-1pm.**
The pay rate for this role is **£10.42 per hour.**
**INDW**
**Job Types**: Full-time, Temporary contract
**Salary**: From £10.42 per hour
**Benefits**:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Runcorn: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have the compatible device(s) and do you meet the internet speed requirements?
- Would you be ok with us conducting a DBS check?
**Experience**:
- customer service: 1 year (required)
Work Location: One location
Reference ID: INDW
Expected start date: 03/04/2023
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