Liability Handler

7 months ago


Liverpool, United Kingdom The Granite Group Full time

In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to maximise efficiency. You will be to use your time effectively to be able to investigate and identify and raise any fraud concerns whilst also being able to meet deadlines.

**Role**: Liability Claims Handler

**Location**: Liverpool

**Working hours**: Monday to Friday 9:00am to 5:30pm, 37.5 hours per week.

**Salary**: £22,050 to £26,000

**What you will be doing**:

- To manage a small portfolio of TBE claims as decisively and efficiently as possible.
- High volume of outbound calls and proactive touches on claims, liaising with all parties involved to resolve liability as quickly as possible.
- Each claim will be kept for a maximum of 14 days (10 working days) at which point the claim will be re-allocated to the relevant team if liability cannot be established.
- Once liability is established and providing there is a genuine opportunity, referrals will be made to other departments to enhance further revenue streams, i.e. Intervention and Non-Fault.
- Validate all claims for indemnity and fraud concerns.
- Identify all heads of claim at the earliest opportunity to mitigate if possible and reduce claims leakage.
- Investigate liability proactively, searching for all available evidence, contacting all parties and representatives involved to come to a swift liability decision.
- Solid desktop investigations made using all available sources such as Google Maps, GB Trace, Esendex and What’s App.
- Proactive diary management to monitor and progress each claim.

**What we’re looking for**:

- Proactive claims handling skills
- Persuasive, strong and confident communicator
- Solid desktop investigations
- Motivated self-starter

About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include:

- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- Perk Box Online & High Street vouchers and discounts
- Fresh fruit Deliveries twice a week*
- £250 Refer a friend bonus
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Free self-development & qualifications via Magpie Learning
- A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
- Free Hot Drinks*
- Regular Employment Engagement including ongoing competitions with fantastic prizes
- Charity fundraising events
- On selected sites

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.


  • Liability Handler

    6 months ago


    Liverpool, United Kingdom The Granite Group Full time

    Due to continuing growth, we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. You will be a confident communicator on an off the phone which will require you to resolve liability in a timely manner to...


  • Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit someone from a current motor claims background with liability handling experience. Claims Purpose of the Role: - To manage a...


  • Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Liability Claims Handler to join their fast-paced claims division. This position could suit someone from a current motor claims background with liability handling experience. Claims Purpose of the Role: - To manage a...

  • 14-day Team

    7 months ago


    Liverpool, United Kingdom The Granite Group Full time

    In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. We are seeking a confident communicator who will be required to resolve liability in a timely manner to maximise efficiency. Using your time effectively, the Liability Claims Handler will have the ability...

  • Claims Advisor

    2 days ago


    Liverpool, Liverpool, United Kingdom Acorn Group Full time

    We are currently seeking a skilled and experienced Liability Claims Handler to join our team in Liverpool.The successful candidate will have the ability to manage and track multiple claims, utilizing their expertise in liability claims handling to resolve issues efficiently.This is an excellent opportunity for those looking to develop their skills in claims...

  • Claims Handler

    1 month ago


    Liverpool, United Kingdom CV-Library Full time

    Claims Handler Opportunity We are recruiting on behalf of our clients who have a growing claims team working with leading UK motor insurers. I am recruiting for a Motor Claims Handler to join their team on a permanent, full time basis. This role will see you manage your own caseload, ensuring fair and economical claim settlements while delivering excellent...

  • Claims Handler

    3 weeks ago


    Liverpool, United Kingdom Roberts Webb Recruitment Full time

    Claims Handler Opportunity We are recruiting on behalf of our clients who have a growing claims team working with leading UK motor insurers. I am recruiting for a Motor Claims Handler to join their team on a permanent, full time basis. This role will see you manage your own caseload, ensuring fair and economical claim settlements while delivering excellent...

  • Claims Handler

    6 months ago


    Liverpool, United Kingdom The Granite Group Full time

    In the role of Liability Claims Handler, you will be able to demonstrate your claims handling skills by proactively managing and tracking several claims. We are seeking a confident communicator who will be required to resolve liability in a timely manner to maximise efficiency. Using your time effectively, the Liability Claims Handler will have the ability...


  • Liverpool, Liverpool, United Kingdom Acorninsure Full time

    About the RoleWe are seeking a highly skilled and experienced claims specialist to join our team as a Professional Liability Claims Specialist.The successful candidate will be responsible for managing a portfolio of motor claims, primarily focusing on Third Party Personal Injury Claims. With a strong emphasis on commercial decision-making, you will work...

  • Claims Handler

    5 days ago


    Liverpool, United Kingdom Roberts Webb Recruitment Full time

    Claims Handler OpportunityWe are recruiting on behalf of our clients who have a growing claims team working with leading UK motor insurers. I am recruiting for a Motor Claims Handler to join their team on a permanent, full time basis. This role will see you manage your own caseload, ensuring fair and economical claim settlements while delivering excellent...

  • Senior Claims Handler

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Fqps Full time

    Fqps is an established law firm that provides high-quality legal advice to businesses and individuals. This role involves managing a caseload of Employer Liability/Public Liability, Product Liability & Property damage claims.Job OverviewThis is a superb opportunity to work with our experienced team in handling complex liability and quantum issues. You will...

  • Motor Claims Handler

    6 months ago


    Liverpool, United Kingdom Connect Recruit Full time

    **Motor Claims Handler** **Liverpool** **£23,000 - £27,000** An excellent opportunity is currently available with an outstanding client of ours to join their Claims department as a Motor Claims Handler on a permanent basis. **Key Duties and Responsibilities** - To negotiate settlement of customer/third party claims including total loss, third party...


  • Liverpool, Liverpool, United Kingdom Acorn Group Full time

    At Acorn Group, we are seeking a highly skilled Claims Handler Professional to join our team. In this role, you will be responsible for managing a portfolio of motor claims, primarily Third Party Personal Injury Claims.This position involves working with various tools and systems to accurately assess liability and quantum of claims. You will also provide...

  • EL/PL Claims Handler

    4 weeks ago


    Liverpool, United Kingdom Davies Full time

    DescriptionIs it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury, product liability and property damage. The handler will manage...

  • Litigation Handler

    2 months ago


    Liverpool, United Kingdom Adaptable Recruitment Careers Full time

    Adaptable Recruitment are delighted to be partnering with a growing organisation who are looking for experienced Litigation Handlers to join the organisation on a permanent basis. The role is based in Liverpool and is fully site based during probation, after which hybrid working will be available. This opportunity is ideal for experienced litigation handlers...

  • Claim Handler

    6 months ago


    Liverpool, United Kingdom Douglas Scott Legal Recruitment Full time

    Claims Handler - RTA Liverpool £20,000 - £25,000 (Hybrid) My client is thrilled to present an outstanding career opportunity for a talented Claims Handler (CH2) to join their dynamic team in Liverpool. In this role, you will play a pivotal part in managing a caseload of pre-litigated and Low-Value Litigated Motor Claims for our esteemed Corporate...

  • Motor Claims Handler

    6 months ago


    Liverpool, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£20,750 - £28,000 DOE** **Monday-Friday 9am - 5pm** **Liverpool/Leeds - Hybrid 1 day in the office** MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the...

  • Motor Claims Handler

    6 months ago


    Liverpool, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£20,750 - £28,000 DOE** **Monday-Friday 9am - 5pm** **Liverpool/Leeds - Hybrid 1 day in the office** MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the...


  • Liverpool, United Kingdom Davies Full time

    DescriptionIs it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury, product liability and property damage. The handler will manage...

  • Claims Handler

    6 months ago


    Liverpool, United Kingdom Pib Insurance brokers Full time

    **The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to...