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Resident Billing Assistant

4 months ago

Beaconsfield, United Kingdom Signature Senior Lifestyle Full time

Job Introduction
Are you someone with strong admin experience with a finance background looking for a new challenge? We are currently looking for a Billing Assistant to work within our Resident Billing team where you will be responsible for maintaining the accurate resident records and admin support. Strong attention to detail is key along with being a strong communicator.

Your Role at Signature
Support the billing team to efficiently manage the production and distribution of the monthly billing run for all Room Fees, Care Fees and sundry income

Review new resident set up within the system, ensure paperwork is complete, chase homes for any missing documentation, validate start dates and rates, work closely with home personnel to address variances queries.

Manage various mailboxes and help to resolve resident/ family billing queries, escalate critical items as needed.

Support the management accountants and revenue clerks with revenue & billing enquiries.

Support the price increase process including changing of billing lines and distribution of resident letters.

Receive, review and setup up direct debit mandates with the bank for new residents and work closely with the billing & credit control teams to support the production of monthly Direct Debit collections process

Signature People
We are looking for someone who has strong admin experience and used to using wide range of IT systems, along with being a strong communicator.

Exposure to hospitality, leisure, healthcare, or a comparable service led sector is is desirable as Signature continue to expand their portfolio and open further care operations.

You will need to be forward thinking and adaptable, with a high level of attention to detail and a hands-on approach.

About Signature
About Signature

What Signature Offer
- Competitive Salary + Benefits
- Hybrid working - from home and in our Beaconsfield office
- Workplace pension with matching contributions
- ‘Blue Light’ discount scheme eligible
- Staff recognition scheme - Purple Heart Award
- Private Health insurance
- Employee Assistance Programme, occupational health support, training and development and wellbeing services