Bullion Operations Co-ordinator

1 month ago


Reading, United Kingdom The Vaults Group Full time

The Vaults Group continues to expand and will have thirteen Safe Deposit Box facilities across the UK and Ireland by the end of 2024, in addition to our recently opened branch in Barcelona. The Vaults Group is seeking a Bullion Operations Co-Ordinator to join our team.

**Accountabilities**:

- Developing an understanding of the precious metals trading industry in order to aid the operation of the firm and improve client experience
- Taking responsibility for and resolving operational issues
- Assisting brokers when required in contacting clients directly
- Acting as a point of contact for gold suppliers when required
- Improve current processes and implement new processes where required
- Provision of live prices to clients
- Occasionally assisting members of The Reading Vaults team during busy periods
- Promoting The Vaults Group to new and existing customers

**Competencies**:

- Ability to focus on accuracy and short timelines
- Ability to manage multiple tasks
- Good phone manner and communication skills
- Strong attention to detail
- Ability to prioritise in a small team and work under time pressure
- Willing to take on additional responsibility
- Strong presentation and interpersonal skills
- Strong knowledge of Microsoft Excel

**Qualifications / Experience**:

- University degree
- Internship/graduate experience in financial sector
- Interest in and understanding of financial markets

Please submit your CV with a short covering note detailing your suitability for the role.

Pay: £30,000.00-£33,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- Financial services: 1 year (preferred)

Work Location: In person



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