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Compliance Officer

3 months ago

West Midlands, United Kingdom SEVERN TRENT Full time

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

**EVERYTHING YOU NEED TO KNOW**

Our Network Response team have an opportunity for you to join as our new **Compliance Officer.**

The Network Response Team is Severn Trent’s very own emergency service responding to water events to restore supplies back to normal for our customers as quickly as possible using specialist vehicles, equipment, and skills.

In your new role, you’ll offer technical to the teams as well as owning, developing, and delivering training of process to the team. While ensuring equipment, vehicles and our workplace is in constant state of operational readiness.

You’ll also play a huge part in ensuring the team is consistent by carrying out audits and reporting its findings to improve performance.

Are you an excellent communicator with the ability to explain complicated technical messages in a simple way and work in a fast-paced pressurised environment?

Some of your other key accountabilities will include:

- Bringing in new ways of working, methods and techniques and drive innovation in areas such as mains cleaning and mains conditioning.
- Continuously improving Severn Trent’s Network Response Teams approach to water quality, including assessment of any technological innovations and undertaking benchmarking exercises to ascertain best practice within the UK Water Industry.
- Being responsible for auditing of the Network Response Team’s equipment, processes, vehicles, and workplace, build reports and feedback to NRT leadership to improve performance.
- Assessing the location of asset install work to support Network Response activity, by working with internal stakeholders.
- Actively monitor water quality trends and identify and implement actions and solutions.

**WHAT YOU’LL BRING TO THE ROLE**

We’re seeking our new Network Response Technical Expert/Compliance Officer to be comfortable, during incidents, organising deployment of required logistics and equipment across the whole STW estate. Coordinate and act as technical support on site if required and for the incident room, particularly for larger and more complex events.

To be successful, you’ll ideally have a great problem solving and organisation skills, with the ability to build rapport with both internal and external stakeholders, work well in a team and independently.

As this role requires travel, you must hold a full UK Driving License and a valid Class B Driving License.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. **Is that you?**

**WHAT’S IN IT FOR YOU**

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

- Salary paying up to £42,000 depending on experience plus monthly car allowance.
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year

**WHATS NEXT?**

**We can’t wait to hear from you.**

And if your curiosity has peaked and you're wanting to find out even more, search **#LifeAtSevernTrent** on social media.