Business Support Officer

2 weeks ago

NewcastleunderLyme, United Kingdom FAMILY ACTION Full time

Job title: Business Support Officer

**Business Support Officer, Staffordshire’s Family Support and Outreach Service Based in Staffordshire Moorlands & Newcastle-under-Lyme & Home working**

Grade 2 (lower) point 11-15: £20,579 - £23,268 per annum.

Summary of job

To provide administrative and business supportive to the Family Support and Outreach Service across Staffordshire Moorlands & Newcastle-under-Lyme in Staffordshire. The Business Support Officer will undertake all expected administrative duties, data collection and financial monitoring including impact and outcome monitoring throughout the service.

Key tasks and responsibilities:
1. Set up and maintain computerised and manual systems and produce data and financial reports as required.

2. Process, alongside the Service Manager, incoming referrals and close client records as required.

3. Maintain timely and accurate records of all cases waiting allocation (waiting lists)

4. Work closely with SCC admin team requesting FIDO information.

5. Create Inform accounts when referrals are received.

6. Attend regular monitoring and team meetings. Take accurate meeting minutes, and record and write up minutes of meetings as required.

7. Support the Service Manager in producing Service Impact Reports and quarterly monitoring reports for Commissioners. Ensure service user feedback is regularly collated and evaluated.

8. Oversee financial expenditure of the service and submit returns to Head Office. Process all invoices, coding and forwarding to Head Office Finance.

10. Word process reports, correspondence and other information and complete filing as required.

11. Provide an efficient and welcoming first point of contact for the service including answering the main service telephone line.

12. Book room hire, and venues as required by the service.

13. Promote a positive image of Family Action, assisting the team in developing promotional materials and supporting awareness of the organisation and its services in the locality through publicity events as required.

14. Ensure that the office environment complies with and maintains a high level of Health and Safety standards in accordance with the standards as applies to legislation.

15. Adhere to Family Action’s confidentiality policy and ensure that confidentiality is always maintained

16. Coach, mentor and provide a level of peer supervision to any administration volunteers or apprentices.

17. Ensure you have an understanding (appropriate to your role), of and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.

18. Participate in supervision arrangements and team meetings as negotiated and agreed with the Service manager.

19. To ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

20. Work flexibly as may be required by the needs of the service and undertake any other reasonable duties as required.

21. To be able to always evidence Family Action’s values, which underpin Family Action’s mission of ‘building stronger families’ by:
a) Being people focused

b) Reflecting a ‘can do’ approach

c) Striving for excellence in everything we do

d) Having mutual respect for everyone we work with, work for and support through our service37 hours per week (full-time)

**Job Types**: Full-time, Permanent

**Salary**: £20,579.00-£23,268.00 per year

**Benefits**:

- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in newcastle under lyme

Application deadline: 14/03/2023

  • Finance Business Partner

    3 days ago

    Newcastle-under-Lyme, United Kingdom Meridian Business Support Full time

    IW-486 **Posted: 04/04/2024** **£55000 to £60000 Per: annum + Benefits: Excellent Benefits Package!** **Newcastle-under-Lyme, West Midlands,** **Permanent** - We are recruiting for a CIMA/ ACCA qualified Finance Business Partner from a practise background to join a leading distributor of worktop surfaces based at their Head Office in Newcastle under...

  • Business Support Officer

    4 days ago

    Newcastle-under-Lyme, United Kingdom Staffordshire County Council Full time

    Job Introduction Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in...

  • Business Support Officer

    2 days ago

    Newcastle-under-Lyme, United Kingdom Staffordshire County Council Full time

    Job Introduction Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in...

  • Business Support Administrator

    3 days ago

    Newcastle-under-Lyme, United Kingdom Staffordshire County Council Full time

    Job Introduction Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in...

  • Debt Support Officer

    6 days ago

    Newcastle-under-Lyme, United Kingdom Citizens Advice Staffordshire North & Stoke on Trent Full time

    Good debt and financial capability advice changes people’s lives for the better, but it doesn’t happen by accident. If you have strong admin skills and experience, want to help people and can make the debt advice process run smoothly, then we want you to join our lively and committed team of money and financial capability advisers as a Debt Support...

  • Claims Handler

    22 hours ago

    Newcastle-under-Lyme, United Kingdom Meridian Business Support Full time

    **Do you fancy working for a company who offer a Duvet Day and a Beach Day? FULLY REMOTE POSITION** Key Responsibilities for a Claims Handler: - Review and assess insurance claims to determine validity and coverage - To act as the first point of contact with policy holders wishing to make a claim under their designated insurance cover - Investigate and...

  • Finance Business Partner

    Found in: beBee S GB - 3 weeks ago

    Newcastle, United Kingdom Meridian Business Support Full time

    We are recruiting for a CIMA/ ACCA qualified Finance Business Partner from a practise background to join a leading distributor of worktop surfaces based at their Head Office in Newcastle under Lyme on a full time permanent basis. As Finance Business Partner you will be working Monday to Friday 8.30am-5pm offering a salary of £60k per annum plus excellent...

  • Pacs / Ris Support Officer

    2 days ago

    Newcastle-under-Lyme, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen within the PACS Team at the University Hospitals of North Midlands for an enthusiastic and energetic individual with excellent IT troubleshooting skills. Key relationships will be with clinical & non-clinical staff of all levels, from across the Trust & the wider local health economy as well as IM&T colleagues & external...

  • Business Support Coordinator 5220893

    7 days ago

    Newcastle-under-Lyme, United Kingdom Essential Employment Full time

    Business Support Coordinator needed in Newcastle Under Lyme £15.26 ph ref 5220893 Full time hours on a temporary basis. This role will involve: - Work with the Service Manager to design and implement systems, policies and procedures for the service. - Record management (e.g. data on rosters, timekeeping, payroll, training and recruitment); and clients...

  • Staff Nurse

    2 weeks ago

    Newcastle under Lyme, United Kingdom Meridian Business Support Limited Full time

    StaffNurse £20.50 + Paid Breaks Night shifts 36 or 48 hours per weekCrewe A beautiful Nursing Home based inCreweare looking for Qualified Staff Nurses to bolster their team on night shifts. They are offering full time contracts for 36 or 48 hours per week.The home is very well run, well-staffed and currently holds a GoodCQCreport. Its a purpose built home...

  • Business Admin Assistant

    4 days ago

    Newcastle-under-Lyme, United Kingdom S A Platt Builders Limited Full time

    S.A. Platt are looking for a **Full Time** Business Admin Assistant. **Monday-Friday** S.A. Platt are quality builders maintaining the traditions of a family run business for over 20 years, S.A. Platt has established an enviable reputation for quality craftsmanship and trust to become one of Staffordshire and Cheshire's leading building companies. We are a...

  • Business Admin Assistant

    1 week ago

    Newcastle-under-Lyme, United Kingdom S A Platt Builders Limited Full time

    S.A. Platt are looking for a **Full Time** Business Admin Assistant. **Monday-Friday** S.A. Platt are quality builders maintaining the traditions of a family run business for over 20 years, S.A. Platt has established an enviable reputation for quality craftsmanship and trust to become one of Staffordshire and Cheshire's leading building companies. We are a...

  • Business Support Assistant

    5 days ago

    Newcastle-under-Lyme, United Kingdom Staffordshire County Council Full time

    Job Introduction **22.5 hours per week (Monday, Tuesday and Wednesday) fixed term temporary from 31st July 2023 (12 months)** Main Responsibilities 1. To undertake a range of Customer Care duties. This will include taking telephone calls and directing to the appropriate person, accurately recording messages to ensure effective communication. Meet and greet...

  • Business Support Administrator

    2 days ago

    Newcastle-under-Lyme, United Kingdom Staffordshire County Council Full time

    Job Introduction Are you wanting to use your experience in administration roles to support our adult care services to provide an outstanding experience? Staffordshire County Council are looking for a motivated person who can provide administrative support to facilitate efficient operations and the delivery of excellent care and support. Main...

  • Business Support Coordinator

    22 hours ago

    Newcastle-under-Lyme, United Kingdom Service Care Solutions - Social Work Full time

    We are looking for a highly motivated and experienced business support coordinator who will be able to deliver the following to agreed timescales. - Work with the Service Manager to design and implement systems, policies and procedures for the service. - Record management (e.g. data on rosters, timekeeping, payroll, training and recruitment); and clients...

  • Operational Support Administrator

    2 weeks ago

    Newcastle-under-Lyme, United Kingdom Bestway Retail Full time

    **Job Title**: Operational Support Administrator **Employment type**:Permanent - Full Time **Location**:Newcastle-under-Lyme, Staffordshire, UK **City/Town**: Newcastle-under-Lyme **Postcode**:ST5 9QH **Salary**: £24500 PA **_We are currently seeking an experienced and dedicated Operational Support Administrator to join our logistics team. _** As an...

  • Advisory Support Administrator

    4 days ago

    Newcastle-under-Lyme, United Kingdom Courtiers Full time

    We are looking for a qualified individual to join the Advisory Support & Pension and Investment Administration team based at our Newcastle under Lyme Office. **Main Purpose of the Role**: - To provide back-office administration, as part of a team, supporting the Technical Support teams, and Advisers **Duties and Responsibilities**: - Dealing with Bulk...

  • Dvla Enforcement Officer

    4 days ago

    Newcastle-under-Lyme, United Kingdom Marston Holding Limited Full time

    Vacancy ID: - 040245 - Town: - Newcastle under Lyme - Closing Date: - 30-Jul-2023 - Salary: - £24872.45 - Here at NSL, we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors....

  • Pacs Ris Officer

    6 days ago

    Newcastle-under-Lyme, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen within the PACS Team at the University Hospitals of North Midlands for an enthusiastic and energetic individual with excellent IT troubleshooting skills. This is a 6 month Fixed Term post to assist the team during the refresh of a Business Critical system. Key relationships will be with clinical & non-clinical staff of...

  • Customer Service Support 6068

    3 days ago

    Newcastle-under-Lyme, United Kingdom Brampton Recruitment Full time

    * Experience of working within a very busy open plan office - A very process driven individual - Have worked within an e-Commerce role desireable Our client is a wholesaler of specialist products and is based in the heart of Cheshire. The role is based in beautiful offices, with a down-to-earth open plan feel with a company that offers excellent training and...