Head of Technical Services

6 months ago


London, United Kingdom OMNI Full time

**Head of Technical Services**

**Contract: Professional & Technology Services**

**Location: London**

**Hours of work: 40**

**Contract Type: Permanent**

For more information on salary and our excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed

Do you have a passion for engineering and a drive for excellence? ISS is currently seeking a Head of Technical Services to lead our customer-facing engineering service for Aviva, a global leader in the insurance industry.

In this dynamic role, you'll have the opportunity to collaborate with our Workplace Management Team to strategically develop and deliver outstanding engineering and asset management services across Aviva's entire property portfolio. You'll be responsible for ensuring that all engineering services meet statutory compliance, audit readiness, and equipment resilience standards while maintaining a laser focus on health and safety.

As the Head of Technical Services, you'll have the chance to lead a team of skilled professionals to deliver exceptional results for one of our key clients. You'll be empowered to take ownership of training and development opportunities, driving innovation, and ensuring that our engineering services are second to none.

**Key Responsibilities**
- Strategic ownership of the engineering function on the account including compliance, technical resilience, asset management, project pipeline, training and development
- Ensure and demonstrate that all engineering services are properly delivered in line with the national approach, agreed contract scope and service delivery models
- Work to achieve a national approach through a common standard for Engineering and Fabric services, including those services provided through supplier organisations
- Ensure that critical systems are maintained and are providing the environmental conditions and business needs required by the Clients
- Ensure that all PPM, reactive and project works are within the agreed contract arrangements, delivered to consistent and common processes and methodologies and are fully compliant with statutory and H&S requirements
- Ensure that all sites, in particular technical sites, are “audit ready” as far as engineering services are concerned

**Professional and Personal Competencies/Qualifications**
- Proven experience of critical engineering environments
- A high-level focus on the achievement of targeted results
- A high level of flexibility and a positive attitude to innovation and change
- A demonstrated commitment to the on-going success of the business
- Excellent communicator, able to quickly build relationships with others
- People person - Team player
- Ability to travel widely within the UK
- Electrical & mechanical qualifications applicable to the role
- IOSH or NEBOSH
- Good general level of education, preferably to higher education level
- Professional qualifications & memberships

**The Company**

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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