Retail Customer Service Representative

4 weeks ago

Bathgate, United Kingdom William Hill Full time

**Location**

West Main Street, Armadale, Bathgate EH48 3PZ

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

18/20
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.

  • Retail Customer Service Representative

    4 weeks ago

    Bathgate, United Kingdom William Hill Full time

    **Location** Hopetoun Street, Bathgate EH48 4EU **Salary** £10.50 rising to £10.90 after passing probation **Hours** 35 hours - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our...

  • Customer Service Representative

    3 weeks ago

    Bathgate, United Kingdom William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...

  • Customer Service Representative

    2 weeks ago

    Bathgate, United Kingdom William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...

  • Customer Service Representative

    3 days ago

    Bathgate, United Kingdom William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...

  • Retail Customer Service Representative

    2 weeks ago

    Bathgate, United Kingdom William Hill Full time

    **Location** Whitburn Lothian Region BATHGATE WEST MAIN STREET EH47 0QD **Contract type** Part-time **Salary** £10.50 rising to £10.90 after passing probation **Hours** 12 - People don’t just come here to place bets. They come for the experience. - And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each...

  • Customer Service Representative

    3 weeks ago

    Bathgate, United Kingdom Johnston Oils Full time

    Due to expansion, we have an exciting opportunity for a Customer Service Advisor to join our Bathgate team. If you’re a forward thinker, with outstanding interpersonal skills and a strong ability to provide exceptional customer service in a fast-paced, social environment then Johnston Oils could be the place for you. No experience within the fuel...

  • Customer Service Representative

    1 week ago

    Bathgate, United Kingdom Johnston Oils Full time

    We have an exciting opportunity for a Customer Service Advisor to join our Bathgate team. If you’re a forward thinker, with outstanding interpersonal skills and a strong ability to provide exceptional customer service in a fast-paced, social environment then Johnston Oils could be the place for you. No experience within the fuel industry required, as...

  • Customer Service Representative

    3 weeks ago

    Bathgate, United Kingdom Johnston Oils Full time

    Johnston Oils is a family owned and managed business supplying fuel and associated products to customers in Scotland and Northern England since 1965. Working with a range of customers from domestic, agricultural and commercial sectors. We are looking for the successful applicant for this role to have a friendly and professional manner. It is expected that...

  • Customer Service Assistant

    1 day ago

    Bathgate, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...

  • Cashier and Customer Service

    1 week ago

    Bathgate, United Kingdom Bp bathgate Full time

    We are looking for hard working individuals to join our team. This is a fast paced petrol station that offers customers so much more. We are more of a one-stop shop. Hours: 24/32 hours per week Must be 18 years and over due to alcohol and tobacco sales, plus night shift hours **Job Types**: Part-time, Permanent **Salary**: Starts at 10.82 and 11.56 for...

  • Customer Service Assistant

    3 days ago

    Bathgate, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Whiteside, EH47 0TB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    2 weeks ago

    Bathgate, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bathgate, EH47 0ET **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    2 weeks ago

    Bathgate, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Bathgate, EH47 0ET **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    6 days ago

    Bathgate, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Bathgate, EH47 0ET **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Service Assistant

    2 weeks ago

    Bathgate, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Bathgate, EH47 0TB **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Service Assistant

    2 weeks ago

    Bathgate, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Bathgate, EH47 0TB **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Service Team Leader

    3 weeks ago

    Bathgate, United Kingdom William Hill Full time

    **Location** 16, Hopetown Street, Bathgate, EH48 4EU **Salary** £23,989.39 **Hours** 37.5 hours - For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.As a Team Leader in one of our betting shops, you’ll play a vital...

  • Customer Service Operator

    1 week ago

    Bathgate, United Kingdom Pollock Scotrans Ltd Full time

    **Customer Service Operator** **4on 4off** **Bathgate - Maternity Cover FTC** At Pollock (SCOTRANS) Ltd, we are currently seeking a **Customer Service Operator - Maternity Cover FTC **in our busy Bathgate Depot. **The position of Customer Service Operator involves**: - You will be required to work closely with our customers and drivers to ensure the...

  • Customer Service Advisor

    2 days ago

    Bathgate, United Kingdom Oakhouse Foods Ltd Full time

    **The role** **Established over 25 years ago, Oakhouse Foods has become one of the UK's leading retailers of home delivered frozen meals. With over 350 recipes delivered through a network of franchised branches nationwide, we are able to supply our customers with great tasting meals, without all the hard work.** **Reporting to the Manager, you will be...

  • Customer Service Apprentice

    3 weeks ago

    Bathgate, United Kingdom Arnold Clark Full time

    About the role We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification while gaining invaluable hands-on experience, enhancing our customers’ journey. You will also...