Customer Service Representative
6 months ago
People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.
Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.
If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way
**You will be responsible for**:
- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required
**Working Patterns**:
- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life
**What's in it for you?**
We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:
- _**Working hours**_**: We’ve a range of full and part-time hours on offer.
- _**Compensation**_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- _**Holiday entitlement**:_ You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- _**Pension plan**_**:We’ll match your pension contributions to 4%.
- _**Perks and discounts**_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- _**Subsidised travel**_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- _**Training and development**_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.
**Location**:9/11 W Main St, Armadale, Bathgate EH48 3PZ
**Job Type**: Part-time
Pay: From £11.44 per hour
Expected hours: 20 - 25 per week
**Benefits**:
- Referral programme
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
-
Customer Service Representative
2 weeks ago
Bathgate, West Lothian, United Kingdom Care Full timeWe are seeking a Customer Service Representative to join our team. Your primary responsibility will be to provide exceptional customer service to our clients through various communication channels. You will work closely with our team to resolve customer issues and ensure a positive experience.In this role, you will be responsible for:Responding to customer...
-
Customer Service Representative
3 weeks ago
Bathgate, West Lothian, United Kingdom Arnold Clark. Full timeJob DescriptionWe're seeking a Customer Service Representative to deliver exceptional customer experiences in our Bathgate Used Cars branch.Why choose us?33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsWe're...
-
Customer Service Representative
4 weeks ago
Bathgate, West Lothian, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service, ensuring that every shopper has a great shopping experience. You will be the face of Tesco, providing a warm and welcoming atmosphere, and building strong relationships with customers.Key ResponsibilitiesProvide excellent customer...
-
Bathgate, West Lothian, United Kingdom Blue Arroww Full timeBlue Arrow is proud to offer a unique opportunity to work with a four times accredited Top Employer in the rail industry. As a Station Gateline Customer Service Representative, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our gatelines. **Job Summary**This exciting role involves providing...
-
Customer Service Representative
4 weeks ago
Bathgate, West Lothian, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Bathgate Blackburn Rd store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities* Provide excellent customer service, ensuring that every customer...
-
Customer Service Representative
4 weeks ago
Bathgate, West Lothian, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Bathgate Blackburn Rd store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities* Provide excellent customer service, ensuring that every customer...
-
Customer Service Representative
2 weeks ago
Bathgate, West Lothian, United Kingdom Asda Express Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Retail Assistant. As a key member of our Petrol Forecourt team, you will be responsible for providing an exceptional customer service experience and ensuring our customers receive the best possible service. Your main priority will be to engage with customers,...
-
Customer Service Representative
1 month ago
Bathgate, West Lothian, United Kingdom Arnold Clark. Full timeWe're seeking a talented Customer Service Executive to deliver exceptional customer experiences in our Bathgate Used Cars branch. As a key member of our team, you'll play a vital role in helping customers find their perfect vehicle and providing outstanding support throughout the sales process. Why choose Arnold Clark? • 33 days' holiday allowance with...
-
Customer Service Representative
2 months ago
Bathgate, West Lothian, United Kingdom Arnold Clark. Full timeWe're seeking a talented Customer Service Executive to deliver exceptional customer experiences in our Bathgate Used Cars branch. As a key member of our team, you'll play a vital role in helping customers find their perfect vehicle and providing outstanding support throughout the sales process. Why choose Arnold Clark? • 33 days' holiday allowance with...
-
Customer Service Representative
4 weeks ago
Bathgate, West Lothian, United Kingdom Arnold Clark. Full timeWe are seeking a Customer Service Executive to deliver exceptional customer experiences in our Bathgate Used Cars branch. As a key member of our team, you will play a vital role in helping customers find their perfect vehicle and ensuring they have a positive interaction with our brand.Why choose us?33 days' holiday allowance with room to growGenerous retail...
-
Customer Service Representative
4 weeks ago
Bathgate, West Lothian, United Kingdom Sky Full timeAre you passionate about delivering exceptional customer service and driving sales growth? We're seeking a talented Sales Advisor to join our dynamic Contact Centre team in Livingston. As a Sales Advisor, you'll play a vital role in providing an outstanding customer experience, exceeding targets, and contributing to the success of our business.Key...
-
Customer Service Representative
5 months ago
Bathgate, United Kingdom William Hill Full timePeople don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...
-
Customer Service Representative
3 weeks ago
Bathgate, West Lothian, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate Customer Service Representative to join our team at Tesco in Bathgate Blackburn Rd. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer...
-
Customer Service Representative
3 weeks ago
Bathgate, West Lothian, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate Customer Service Representative to join our team at Tesco in Bathgate Blackburn Rd. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
5 months ago
Bathgate, United Kingdom William Hill Full timePeople don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...
-
Customer Service Representative
3 weeks ago
Bathgate, United Kingdom Arnold Clark. Full timeAbout the RoleWe're seeking a talented Customer Service Executive to join our team at Arnold Clark. As a key member of our branch, you'll be responsible for delivering an exceptional customer experience, ensuring our customers leave with a smile on their face.Key ResponsibilitiesPrepare the showroom and cars for the day ahead.Assist with showroom...
-
Retail Customer Service Representative
5 months ago
Bathgate, United Kingdom William Hill Full time**Location** Hopetoun Street, Bathgate EH48 4EU **Salary** £10.50 rising to £10.90 after passing probation **Hours** 35 hours - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our...
-
Retail Customer Service Representative
5 months ago
Bathgate, United Kingdom William Hill Full time**Location** West Main Street, Armadale, Bathgate EH48 3PZ **Salary** £10.50 rising to £10.90 after passing probation **Hours** 18/20 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of...
-
Railway Customer Service Representative
1 week ago
Bathgate, West Lothian, United Kingdom Blue Arroww Full timeOur ideal candidate will be a customer-focused individual with excellent communication skills, able to work effectively in a fast-paced environment and maintain a safe and welcoming atmosphere for all passengers.Key ResponsibilitiesProvide customer information and assistance, including wheelchair assistsIssue tickets to customers in line with excess fares...
-
Customer Service Ambassador in West Lothian
3 weeks ago
Bathgate, West Lothian, United Kingdom Randstad Delivery (GBS) Full timeEmbody the spirit of excellent customer service as a Field Representative with Randstad Delivery (GBS).Are you comfortable interacting with residents and engaging in conversations? Do you have a strong work ethic and enjoy working independently?As a Field Representative, you will be visiting homes within a designated area to encourage participation in a...