Lettings/sales Support Specialist

3 weeks ago


Bradford, United Kingdom Hunters Estate Agents Full time

**About the company**

At Hunters Bradford we have seen our business grow rapidly since opening which is why we are offering a committed applicant the chance to join this ambitious company. Immediate start.

**Lettings/Sales Support Specialist** **(but not limited to)**:
**Responsible to**: Branch/Sales/Lettings Manager/Director

**Responsible for**: Personal performance, conduct and presentation & achieving the following duties to a high standard.
- First point of contact for customers on phone - dealing with day-to-day general enquiries face to face (Currently Limited)/ telephone.
- Registration of applicants, in order to book viewings.
- Registration of customers through internet registrations
- Booking valuations
- Viewing feedback
- Help to keep files updated.
- Update window cards on a weekly basis and when new properties are launched.
- Update brochure folders on a weekly basis and when new properties are launched.
- To work through the database and update customer records accordingly with their requirements, match out via requirements or archive where no further business can be obtained.
- Ensure diary is printed for viewings and all keys are present to collect.
- Daily post run
- Bring complaints to the attention of your managers immediately.
- Take precautions to ensure the security of both you and your colleagues.
- Ensure effective teamwork and co-operation between staff.
- Social Media posts
- Inventory, Check-Outs, Photos
- Cross Selling Services
- From time to time perform duties outside of this job description reasonably requested of you, including a cross over with Sales and Lettings etc.

**Lettings/Sales Support Specialist Requirements**:

- At least 2 years of experience with Residential Property.
- Confident telephone manner
- Strong Communicator both verbal and written.
- Computer literate.
- Knowledge Bradford area (ideal)
- Results Orientated/Self Motivated/Team Player.
- Persuasive with high energy level but reliable and committed.
- Proven success in organisation and efficiency with a good record of personal effectiveness.
- Integrity.
- Customer driven with a drive for results.
- Show respect for others and build relationships.
- Driving Licence
- The willingness to get accreditation through the Hunters training academy will be expected within 6 months of taking up the role.

**Benefits**
- Pension Scheme
- Commission/Bonus

Full -Time Hours: 41 Per Week - 8.15am-4.30pm Mon-Fri, Sat 9.15am-2pm

Permanent: £23,452 (OTE £30,000+)

**Job Types**: Full-time, Permanent

**Salary**: £23,452.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Every weekend
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

COVID-19 considerations:
No Walk-Ins, Appointment Only, Sanitiser

Work Location: In person

Reference ID: Lettings Negotiator
Expected start date: 19/11/2023



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