Central Support Administrator

7 months ago

Winchester, United Kingdom Lane Clark & Peacock Full time

**Salary**: £23,000pa plus benefits (for more information on benefits see below)

At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take the action that matters.

**Purpose of job**

This job will be working as part of a central support team providing comprehensive administrative support for the Pensions Administration department.

The position requires a well-organised, personable individual with at least a year of experience working within a busy office environment who can work using their own initiative as well as part of a team. The ability to work to tight deadlines and deliver in accordance with either internal or client service level agreements is a must. They should be conscientious, reliable, and efficient and display a willingness to learn and help. Accuracy, attention to detail and flexibility are very important attributes.

**Key responsibilities**:

- Opening and scanning of post each day; scanning it to the workflow system and distributing to team members in a timely fashion.
- Updating and reconciling postal logs (with both physical and electronic post received each day).
- Retrieving archive files on a daily basis and then scanning the required case history to the workflow system. Performing quality checks of the scan in a timely manner.
- Provide regular support in the scanning of documentation in line with the departmental paperless policy.
- Support the departments daily printing needs with individual cases, taking responsibility for the quality and adhering to internal service level agreements.
- Support with bulk print and mailout exercises in accordance with internal deadlines. Take responsibility for the planning and organisation as well as the reconciliation with all exercises.
- Monitoring of the team’s mailbox, including the allocation of work to the workflow system. Updating the Portal post log with any submissions received to the mailbox.
- Assisting the Pensions Administration department in the production or amendment of written or visual material (such as letters, trustee meeting packs, reports, memos and presentations) to LCP’s quality standards using in-house templates and adhering to house-style rules.
- Updating of member records on the Pension Administration system and Member Portal. Creating correspondence with agreed member updates such as change of address, surnames, title, forenames, date of birth, date of marriage and expression of wishes in line with service level agreements.
- Administration and ownership of ad hoc tasks such as certificate returns, member Identification forms, banking and member satisfaction in accordance with service level agreements.
- Answering telephones, taking messages and passing them to the appropriate team member. May also be required to perform security checks and request or check information by telephone in connection with an individual case.
- Support ad hoc requests from the client administration teams such as the booking of internal meetings, including the arrangement of invites, room and ordering of lunches. Issue and update of calendar invites and make travel arrangements.
- Processing of any unidentified post, returned post and reporting appropriately in accordance with GDPR.
- Update and inform the team leader and others on the current state of all work in progress and outstanding work.
- Adhere to a clear desk policy and keep all client and filing areas tidy and secure, sharing responsibility of locking the filing cupboards and drawers each evening
- Adhere to the LCP working from home policy to ensure our sensitive data is protected.

This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently but is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.

**What’s in it for you?**

Take a look at our Glassdoor page to see why our people love being here As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
For you:

- Hybrid working (varies by role and department)
- professional study support (where applicable)
- Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks

For your family:

- Life assurance, income protection, enhanced maternity/paternity/adoption and shared parental leave

For your health:

- 26 days ann

  • Central Support Administrator

    1 week ago

    Winchester, United Kingdom Lane Clark & Peacock Full time

    **At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take...

  • Central Support Administration

    1 week ago

    Winchester, United Kingdom Lane Clark & Peacock Full time

    **At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take...

  • Central Support Specialist

    3 weeks ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    We are seeking a skilled and organized Central Support Specialist to join our team at Lane Clark & Peacock LLP in Winchester. The ideal candidate will have at least a year of experience working in a busy office environment, with excellent customer service skills and the ability to work under pressure.The role will involve providing comprehensive...

  • Support Administrator

    7 days ago

    Winchester, United Kingdom Tate Full time

    **Central Support Administrator** Winchester £22,000 This new role in central Winchester will be part of a central support team providing comprehensive administration support for the Administration department. You will have at least a year of experience working within a busy office environment. This role is working 35 hours week Monday to Friday and...

  • Support Administrator

    1 week ago

    Winchester, United Kingdom Tate Full time

    Support Administrator Winchester £22/23k These new roles in central Winchester will be part of a central support team providing comprehensive administration support for the Administration department. These role are working 35 hours week Monday to Friday and currently the teams work one week in the office and one week remotely. One permanent opportunity and...

  • Central Operations Assistant

    2 months ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    Job Title: Central Operations AssistantEstimated Salary: £23,000 per annum (full-time equivalent)About the Role:We are seeking a highly skilled and efficient Central Operations Assistant to join our Central Support Team in Winchester.Key Responsibilities:Support the Pensions Administration department with comprehensive administrative tasks.Manage client...

  • Central Office Coordinator

    2 days ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    We are looking for a Central Office Coordinator to join our team in Winchester. As a Central Office Coordinator, you will be responsible for providing comprehensive administrative support for our Pensions Administration department.Key Responsibilities:Answering client helplines and taking change of details by telephone in connection with an individual...

  • Administrative Support Coordinator

    3 weeks ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    Are you a highly organized and personable individual looking for a challenging role as an Administrative Support Coordinator at Lane Clark & Peacock LLP? We are seeking a talented candidate to join our central support team in Winchester, providing administrative support to our Pensions Administration department.Your responsibilities will include answering...

  • Administrative Support Specialist

    1 week ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    We are seeking a highly organised and personable Administrative Support Specialist to join our Central Support Team in Winchester. As an integral part of our team, you will provide comprehensive administrative support for our Pensions Administration department.Job DescriptionThe successful candidate will be responsible for answering client helplines,...

  • Administrative Support Specialist

    2 months ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    Job Title: Administrative Support SpecialistEstimated Salary: £23,000 per annum (full-time equivalent)About the Role:We are seeking an experienced and highly organized Administrative Support Specialist to join our Central Support Team in Winchester.Key Responsibilities:Provide administrative support to the Pensions Administration department, ensuring...

  • Administrator

    4 days ago

    Winchester, United Kingdom Tate Full time

    Administration Assistant/Reception Winchester Temp- £11.80/£12 per hourWe are looking for an experienced Administrator to support the busy team in this local charity in central Winchester. The role is a part time temporary role until the end of January. This is working with a lovely supportive team.You will be based in the Reception/Admin team and will be...

  • Administrator

    4 days ago

    Winchester, United Kingdom CV-Library Full time

    Administration Assistant/Reception Winchester Temp- £11.80/£12 per hour We are looking for an experienced Administrator to support the busy team in this local charity in central Winchester. The role is a part time temporary role until the end of January. This is working with a lovely supportive team. You will be based in the Reception/Admin...

  • Administrative Support Specialist

    2 days ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    We are seeking a highly organized and personable Administrative Support Specialist to join our Central Support team in Winchester.Job Description:The ideal candidate will have at least a year of experience working within a busy office environment and be able to work using their own initiative as well as part of a team.They will thrive on working to tight...

  • Support Administrator Coordinator

    1 week ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    Job DescriptionWe are seeking a highly organised and personable Support Administrator to join our team at Lane Clark & Peacock LLP. The successful candidate will be working as part of the on-site central support team, providing comprehensive administrative support for our Pensions Administration department from our Winchester office.The role involves...

  • Receptionist & Administrative Support

    6 days ago

    Winchester, United Kingdom qed legal Full time

    **Receptionist & Administrator**Winchester, Hampshire **An enthusiastic individual required for a leading Hampshire firm - A brilliant firm to work for, a good array of benefits, with a growing team in Winchester** - Close-knit team, busy yet professional and friendly - Centrally located, brand new modern and stylish offices - Some flexibility in working...

  • Pensions Administration Assistant

    2 weeks ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    **Job Summary:**We are looking for a skilled and detail-oriented Pensions Administration Assistant to join our Central Support Team in Winchester. As a key member of our team, you will be responsible for providing exceptional administrative support to our clients, ensuring timely and accurate delivery of services.

  • Administration Assistant

    1 week ago

    Winchester, United Kingdom Tate Full time

    We are looking for a professional services Administration Assistant to join this very busy team in central Winchester. The team are supportive and lovely, and they are looking for more Administration support across the team. The offices are stunning and in a fantastic location within Winchester. The role will offer a hybrid working pattern with three days in...

  • Pensions Administration Assistant

    3 weeks ago

    Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

    Lane Clark & Peacock LLP is seeking an experienced Pensions Administration Assistant to join our team in Winchester. As a key member of our central support team, you will provide administrative support to our Pensions Administration department, including responding to client inquiries, processing unidentified post, and reporting appropriately under GDPR.You...

  • Reception/administrator

    2 weeks ago

    Winchester, United Kingdom EllisKnight International Recruitment Full time

    We have an opportunity to join our client based in central Winchester on a temporary basis as a Receptionist Administrator at a fantastic law firm. This position will temporary for at least 3 months, to help support with a busy administrative project - you'llbe joining a fantastic team with lovely offices just a short walk from the High Street. This is a...

  • Veterinary Clinic Administrator

    1 week ago

    Winchester, Hampshire, United Kingdom Cinque Ports Vets Full time

    Veterinary Clinic AdministratorCinque Ports Vets is looking for a skilled Veterinary Clinic Administrator to provide administrative support to our clinical teams. The successful candidate will be responsible for managing patient records to ensure that correct charges are applied to minimise losses, along with the running of associated reports.The ideal...