Administration Clerk
3 weeks ago
To work as part of a clerical team to support a defined team of secretaries, clinicians, nurses and other healthcare professionals.
This support should be provided during the core hours of 08:30 to 16:30 unless otherwise specified at local level and should be aligned to the Direct Clinical Care time of the Clinical Team for whom they support.
The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within their existing team and other teams within the Directorate as and when required.
Provide an efficient general administration day-to-day support to the department. Duties will include the collection and delivery of notes where necessary, Filing in Medical records, dealing with incoming and outgoing post, filing, scanning and other general administrative duties. Daily administration chores Waiting list, follow ups, Data base etc
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Provide general administrative services as required by the department
Locate medical notes within a department or request them from other locations
Provide timely collection and delivery of medical notes when required
Assist in requesting copies of notes, investigations and results from internally and from other healthcare organisations
Filling letters and reports in medical notes promptly and cross reference whenever necessary and general office filing
Receive and sort daily post, date stamp and distribute if required
Photocopying, scanning and posting documentation
Deal with telephone enquiries within agreed limits and take appropriate actions
Assist with administration and update the relevant databases and patient information systems
when required - booking patient follow ups appointments;
Prepare case note folders and complete necessary documentation for all new patients
Liaise with other hospital departments, GPs and other health care agencies when required
Provide cross-cover within team during absence and implement relevant organisational policy on attendance management, staff appraisal, etc
The post holder may be required to carry out other relevant duties as required
The post holder will be expected to participate in the Trust’s objectives, contractual obligations and governance agenda.
The post holder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust
The post holder will adhere to, at all times, any Professional and NHS Code of Conducts for their area of work.
The post holder will be expected to work to any Directorate/Department objectives and standards set in order to provide an acceptable level of service.
The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust
The postholder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed as required.
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