Customer Service Assistant
4 months ago
Customer Services Assistant
NorthLink Ferries, Kirkwall, KW15 1RQ
FTC - Until October, 15 hours per week - Evening Work
£21,800 + Benefits
Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment?
Are you looking for part time flexible hours for your next role?
We have an exciting opportunity to join our team in based in Kirkwall. Working in our busy Terminal you’ll be part of our Customer Service team who work hard to provide a high-quality service to customers within one of Transport’s flagship contracts NorthLink Ferries. In this role of Customer Service Assistant you will be making reservations and assisting in the effective running of the department as part of a team that strive to deliver a great experience for each one of our passengers.
This position is well suited to individuals who enjoy working in a customer facing role and want to be part of a program that supports your development towards a long and successful career.
The job requires a commitment to delivering excellent customer service whilst being able to follow standards and to have good organisational skills. We are looking for a good team player with a can-do attitude who takes initiative and ownership, particularly of personal development, and committed to Serco’s Values of Trust, Care, Innovation and Pride. You must be able to communicate well with the public and team members and be confident to use a phone and computer system.
**What we offer**:
Competitive salaries with annual reviews
Up to 6% contributory pension scheme.
25 days annual leave plus bank holidays.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme, free flu vaccines and more.
Access to a huge range of discounts and exclusive deals such as Travel discounts, Online and Instore Shopping/Grocery discounts, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Interesting and enjoyable work.
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
-
Customer Service Assistant
4 months ago
Kirkwall, United Kingdom Serco Plc Full timeCustomer Services Assistant NorthLink Ferries, Hatston, KW15 1RQ FTC - Until October, 15 hours per week - Evening Work £21,800 + Benefits Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment? Are you looking for part time flexible hours for your next role? We have...
-
Customer Service Assistant-northlink Ferries
4 months ago
Kirkwall, United Kingdom Serco Plc Full timeCustomer Services Assistant - Fixed Term Contract NorthLink Ferries, Kirkwall, KW15 1RQ FTC - 6 months / 20 hours per week £23,871 + Benefits Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment? Are you looking for part time flexible hours for your next role? We...
-
Customer Service Assistant-northlink Ferries
3 months ago
Kirkwall, United Kingdom Serco Plc Full time**Customer Service Assistant** **NorthLink Ferries, Hatston, Kirkwall, KW15 1RQ** **Contract Type: Fixed Term -12 months, **15 Hours per week** **£12.01 per hour plus benefits** **Do you enjoy working with the public and want to receive practical training, development, and progression within a customer focused environment?** **Are you looking for part...
-
Customer Service Representative
3 days ago
Kirkwall, United Kingdom Lidl Full timeLidl is a dynamic and fast-paced company that offers a unique work environment. As a Customer Assistant, you will be part of a close-knit team that works together to provide excellent customer service and maintain a clean and organized store. **Key Responsibilities:** * Provide exceptional customer service and respond to customer queries in a professional...
-
Customer Service Representative
3 days ago
Kirkwall, United Kingdom Lidl Full timeLidl is a dynamic and fast-paced company that offers a unique work environment. As a Customer Assistant, you will be part of a close-knit team that works together to provide excellent customer service and maintain a clean and organized store. **Key Responsibilities:** * Provide exceptional customer service and respond to customer queries in a professional...
-
Customer Service Representative
3 weeks ago
kirkwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and operational...
-
Customer Service Representative
3 days ago
Kirkwall, United Kingdom Lidl Full timeJob DescriptionWe are seeking a motivated and enthusiastic Customer Assistant to join our team at Lidl. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service and respond to customer queries in a...
-
Customer Service Representative
3 days ago
Kirkwall, United Kingdom Lidl Full timeJob DescriptionWe are seeking a motivated and enthusiastic Customer Assistant to join our team at Lidl. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service and respond to customer queries in a...
-
Customer Service Representative
7 days ago
Kirkwall, United Kingdom Lidl Full timeLidl Job Description**Job Summary**We are seeking a motivated and enthusiastic individual to join our team as a Customer Assistant.**Key Responsibilities:*** Provide excellent customer service and ensure a positive shopping experience for our customers* Work effectively as part of a team to maintain a clean and organized store environment* Process...
-
Customer Service Representative
7 days ago
Kirkwall, United Kingdom Lidl Full timeLidl Job Description**Job Summary**We are seeking a motivated and enthusiastic individual to join our team as a Customer Assistant.**Key Responsibilities:*** Provide excellent customer service and ensure a positive shopping experience for our customers* Work effectively as part of a team to maintain a clean and organized store environment* Process...
-
Customer Service Representative
2 weeks ago
Kirkwall, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with...
-
Customer Service Representative
2 weeks ago
Kirkwall, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with...
-
Customer Service Representative
7 days ago
Kirkwall, United Kingdom Lidl Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Representative
7 days ago
Kirkwall, United Kingdom Lidl Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Representative
5 days ago
Kirkwall, United Kingdom Lidl Full timeJob DescriptionJob Title: Customer AssistantLocation: Our store in KirkwallContract: Part-timeExperience Level: Entry-levelEmployment Area: StoreKey Benefits:£13.35 per hourHour contractVarious shifts30-35 days' holiday (pro rata)10% in-store discountPension schemeAbout the Role:At Lidl, we're looking for individuals who share our passion for delivering...
-
Customer Service Representative
5 days ago
Kirkwall, United Kingdom Lidl Full timeJob DescriptionJob Title: Customer AssistantLocation: Our store in KirkwallContract: Part-timeExperience Level: Entry-levelEmployment Area: StoreKey Benefits:£13.35 per hourHour contractVarious shifts30-35 days' holiday (pro rata)10% in-store discountPension schemeAbout the Role:At Lidl, we're looking for individuals who share our passion for delivering...
-
Customer Service Representative
3 weeks ago
Kirkwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
2 weeks ago
Kirkwall, United Kingdom Lidl in Deutschland Full timeAbout Lidl in DeutschlandLidl is a leading retail company in Germany, known for its high-quality products and excellent customer service. As a Customer Assistant, you will play a crucial role in delivering this exceptional experience to our customers.Key ResponsibilitiesProvide excellent customer service, answering questions and resolving queries in a...
-
Customer Service Representative
2 weeks ago
Kirkwall, United Kingdom Lidl in Deutschland Full timeAbout Lidl in DeutschlandLidl is a leading retail company in Germany, known for its high-quality products and excellent customer service. As a Customer Assistant, you will play a crucial role in delivering this exceptional experience to our customers.Key ResponsibilitiesProvide excellent customer service, answering questions and resolving queries in a...
-
Customer Service Representative
2 days ago
Kirkwall, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...
