Professional Services Consultant
3 weeks ago
Overview:
The role will be to support customers with the implementation of Avalara's Tax determination and tax compliance solutions while providing functional expertise during the implementation. This will include working Avalara's customers to scope the work involved during implementation, lead the implementation and hand it over it support on customer go-live thus delivering lasting value.
**Responsibilities**:
- Lead planning and delivery of multiple client implementations simultaneously.
- Ensure that customer requirements are fully defined and met within the configuration and the final deliverable.
- Coordinate between internal implementation and technical resources and client teams to ensure smooth delivery.
- Resolve, record and appropriately escalate risks and issues.
- Monitor and report project metrics and provide clear updates and status.
Qualifications:
- Strong VAT technical and business process knowledge.
- VAT technology implementation experience.
- Deep understanding of the tax, tax processes, data and systems concepts that underpin VAT projects and an ability to troubleshoot complex issues related to them.
- Flexibility and a willingness to immerse themselves in the detail of projects to quickly solve problems.
Preferred Qualifications:
- Functional knowledge in SAP or other major ERPs.
- Understanding and work experience in e-invoicing and EDI technology.
- Having worked at large consulting firms is a definite plus.
- Experience in working with near shore/offshore delivery, subcontractors and partners.
- Independent thinking with keen problem-solving skills.
- Relationship development and management.
- Excellent verbal, written and interpersonal skills.
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About Avalara:
**About Avalara**:
We’re building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.
Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That’s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That’s why we’re growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.
**Equal Opportunities**:
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