Recreation Assistant

2 weeks ago

Leeds, United Kingdom Leeds City Council Full time

We aim to recruit enthusiastic and motivated people for all aspects of our business. As one of our strongest assets we focus our attention on the people we employ, by providing training and continual development.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our **council values** and **ambitions**.

**About you**
As a Recreation Assistant - Gym, you will bring to the role:

- experience
- energetic
- enthusiastic
- team worker
- responsibility

**About the role**
You will be responsible for the smooth running of the gym environment. Key aspects of the post involve developing programmes for customers, using a variety of technology to influence the member journey as well as ensuring a high level of customer care is achieved.

**What we offer you**
We take pride in offering the best employee experience, with benefits including:

- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- a clear career pathway and continuing professional development opportunities
- a range of **staff benefits** to help you boost your wellbeing and make your money go further

**How to apply**

**We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.**

**We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is an Inclusive employer, ranked 70 on the Stonewall top 100 employers 2023 list. We are also an Age friendly employer, a Mindful employer and a Disability Confident leader.**

**This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.**

**Job description**

**Job Purpose**:
To enable customers to exercise in a friendly & safe environment.

To carry out a range of activities to assist in the provision of sport and leisure activities, customer satisfaction, health and safety and provide a quality service.

**Responsibilities**:
The provision of a quality customer focused service aimed at repeat visits which includes resolving customer’s comments, complaints & enquires, delivering services to an agreed standard & increasing customer retention.

Administers Basic First Aid as necessary and as appropriate to your qualification and report accidents, injuries and incidents as per procedure.

Induct & instruct customers on the correct use of equipment and complete the PAR-Q form.

Interact with customers to aid customer retention.

Assess customer fitness levels and lifestyle to develop programmes which meet their needs and which set targets/goals.

Ensure equipment is used in a correct and safe manner.

Conduct regular equipment inspections in accordance with the SOP and daily check lists.

Clean the gym equipment as detailed within the SOP. And daily checklists.

Undertake basic fitness equipment maintenance.

To ensure promotion and support of Equal Opportunities and Health & Safety.

To undertake any other duties, as directed by the supervisor, commensurate with your grade and level of responsibility.

Contribute to the performance of the facility, ensuring the centre offers a customer focused service.

Progression Criteria to A2:
To supervise gym activities, identifying potential hazards and taking appropriate action in line with the centres Standard Operating Procedures, Emergency Action Plans and industry guidelines.

Maintain and update a fitness qualification by attending relevant CPD training as required by the service, and by attending first aid training sessions as per Leeds City Council corporate guidelines.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

**QUALIFICATIONS**:
Level 2 Certificate in Fitness instruction (Gym) or equivalent.

Gym Instructor NVQ Level 2 or equivalent.

Emergency First Aid Qualification to be gained within 3 months of appointment.

Kettlebells Qualification to be gained within 3 months of appointment.

**SKILLS**:
Able to communicate effectively with a wide range of people.

Able to work on own initiative or as part of a team and with minimum supervision.

Able to positively contribute to effective team work.

Able to organise and prioritise key duties.

Able to understand and interpret instructions.

Able to demonstrate a good level of general fitness.

Able to motivate self and others.

Able to adapt to different work situations.

**KNOWLEDGE**:
Knowledge (relevant) of child protection a

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