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Customer Service Executive
4 months ago
**Job Title**: Customer Service Representative
**Salary**: £24,000 per annum + (Yearly Salary review)
**Location**: Welwyn Garden City
**Hours**:Monday - Friday 9 am - 5 pm
**Duties**:
- Make outbound calls (reorders) to clients
- Responsible for making outbound calls regarding clients' orders and updating their accounts via Sage accordingly.
- Receive customer service calls and incoming calls from clients placing orders.
- Take 'ownership' of accounts in conjunction with a sales representative.
- Provide a cohesive service between customers, drivers, and DC staff.
- Work cohesively with sales representative to secure, update and maintain sales.
- Promote new products.
**Skills required**:
- Excellent customer service skills.
- Good working knowledge of Microsoft Excel and Word.
- Ability to build relationships with both existing and new clientele.
**Benefits**:
- 20 days plus bank holidays rising each year to a maximum of 5 extra days
- Free Parking on site
- 3 additional wellness days to staff after 12 months of service
- Pension with enhanced tax relied
- Bonus scheme in place or company financial performance
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
