Service Desk Co-ordinator

6 months ago


Bath, United Kingdom Venn Group Full time

**Public Sector Recruitment Solutions**

**SERVICE DESK CO-ORDINATOR**

**Reference**: 74907

**Location**: Bath

**Hourly Rate**: £14.35 - £17.62 an hour via umbrella

Venn Group are currently working with an NHS organisation in **Bath**, who are seeking an **IT Support Technician** to provide temporary support for up to 3 months.

**This is a full-time (8am-4pm / 9am-5pm) position working on-site.**

The post holder will be responsible for providing first and second-line support services to service users within the organisation and contribute to the smooth running of the IT departments:

- To provide assistance, advice, and fault resolution to users of ICT equipment, systems and network.
- To provide extra expert IT advice to service desk analysts and admin staff and act as a mentor
- Co-ordination and delivery of face to face or remote IT training as appropriate
- To ensure the service desk and trust IT knowledge base is kept up to date.
- Create new knowledge articles as required
- To provide any IT training on new or existing solutions to IT staff or Trust staff as required.
- To monitor IT service desk call queue and ensure staff are compliant with taking calls.
- To allocate calls from the Service Desk call logging tool to analysts
- To assist with general systems support and housekeeping tasks
- To assist with the service desk calls, incident logging, and incident resolution and prioritise calls according to defined agreements.



  • Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    We are seeking a skilled and professional Patient Service Co-ordinator to support the Emergency Department's clinical teams. The ideal candidate will provide an efficient and comprehensive administration and reception service, dealing with all Emergency Department telephone and email queries.The successful candidate will book in and direct all patients...

  • Catering Co-ordinator

    6 months ago


    Bath, United Kingdom The Salvation Army Full time

    **Working hours**:40 hours per week (including days, evening and weekends) **Interview Date**:To be confirmed **JOIN OUR TEAM** We are looking for an experienced **Catering Co-ordinator** to help us deliver a high-quality service to the residents living in our Anti-Human Trafficking & Modern Slavery Safehouse situated in the Bath area. As our Catering...


  • Bath, United Kingdom Bath College Full time

    **Dual Campus, City Centre Bath and Somer Valley, Radstock** **Permanent contract, 37 hours per week, 52 weeks per year** We’re looking for a Schools Liaison and Events Co-ordinator to join our Marketing, Events & Business Development team at Bath College. Are you a confident communicator and skilled at inspiring young people? Do you have a passion for...


  • Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    We have an exciting opportunity for a highly motivated, flexible and enthusiastic person to support the Legal Services team as Disclosure Co-ordinator at the Royal United Hospital NHS Foundation Trust. This is a part time role, working specifically within the Legal Services Team. You will primarily be responsible for co-ordinating the requests for...


  • Bath, Bath and North East Somerset, United Kingdom VIQU Ltd Full time

    Legal Service Desk Analyst OpportunityVIQU Ltd is seeking a skilled Legal Service Desk Analyst to provide IT support for a 3-month contract in Bristol. The ideal candidate will have experience with ITIL, Service Now, and law firm applications such as iManage.Key Responsibilities:Triage and resolve service desk issues via telephone or emailProvide technical...

  • Void Co Ordinator

    2 weeks ago


    bath, United Kingdom Places for People Full time

    At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to...


  • Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Do you want to take up an exciting opportunity to join our team booking operations for patients? We are looking for a new Senior Booking Co-ordinator to join our well established team. If you have a calm and empathetic nature, enjoy talking to patients and can work on your own initiative this could be the job for you. You will need to be able to use your...

  • Void Co Ordinator

    2 weeks ago


    Bath, United Kingdom Places for People Full time

    At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to...

  • Void Co Ordinator

    2 weeks ago


    Bath, United Kingdom Places for People Full time

    At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to...

  • Void Co Ordinator

    2 weeks ago


    Bath, United Kingdom Places for People Full time

    At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to...


  • Bath, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Engineer (12 month fixed term contract) Location: Bath Handling support tickets, resolving user issues, and ensuring the efficient operation of computer systems, software, and hardware. Serve as the first point of contact for remote technical issues. Provide quick and effective technical support to minimise user disruptions....

  • Void Co Ordinator

    2 weeks ago


    Bath, Somerset, United Kingdom Places for People Full time

    At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and...


  • Bath, Bath and North East Somerset, United Kingdom fish4.co - Jobboard Full time

    Job SummaryWe are seeking a skilled Fire Security Systems Engineer to join our team. As a Fire Security Systems Engineer, you will be responsible for maintaining and repairing security, fire, CCTV, and access control systems to the relevant standards.Key ResponsibilitiesAttend and undertake periodic maintenance of Security, Fire, CCTV & Access Control...

  • Service Desk Engineer

    1 month ago


    Bath, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Engineer (12 month fixed term contract) Location: Bath Salary: £30,000 The Role: Handling support tickets, resolving user issues, and ensuring the efficient operation of computer systems, software, and hardware. Serve as the first point of contact for remote technical issues. Provide quick and effective technical support to...


  • Bath, Bath and North East Somerset, United Kingdom VIQU Ltd Full time

    Legal Service Desk Analyst OpportunityVIQU Ltd is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract. The ideal candidate will have experience with ITIL, Service Now, and iManage, as well as strong diagnostic and resolution skills.Key Responsibilities:Triage and resolve service desk issues via telephone or emailProvide...

  • Service Desk Engineer

    3 months ago


    Bath, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Engineer (12 month fixed term contract)Location: Bath Salary: £30,000The Role:Handling support tickets, resolving user issues, and ensuring the efficient operation of computer systems, software, and hardware.Serve as the first point of contact for remote technical issues.Provide quick and effective technical support to minimise user...

  • Service Desk Engineer

    3 months ago


    Bath, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Engineer (12 month fixed term contract)Location: Bath Salary: £30,000The Role:Handling support tickets, resolving user issues, and ensuring the efficient operation of computer systems, software, and hardware.Serve as the first point of contact for remote technical issues.Provide quick and effective technical support to minimise user...

  • Service Desk Engineer

    3 months ago


    Bath, United Kingdom Peaple Talent Full time

    Job Title: Service Desk Engineer (12 month fixed term contract)Location: Bath Salary: £30,000The Role:Handling support tickets, resolving user issues, and ensuring the efficient operation of computer systems, software, and hardware.Serve as the first point of contact for remote technical issues.Provide quick and effective technical support to minimise user...


  • Bath, Bath and North East Somerset, United Kingdom VIQU Ltd Full time

    Help Desk Support SpecialistVIQU Ltd is seeking a highly skilled Help Desk Support Specialist to join their team. The ideal candidate will have experience with ITIL practices, Service Now, and iManage.Key Responsibilities:Provide technical support for IT service desk issues via telephone or email.Triage and resolve tickets efficiently, adhering to ITIL...


  • Bath, Bath and North East Somerset, United Kingdom Co-op Digital Full time

    Job SummaryWe are seeking a highly motivated and experienced professional to join our Co-op Digital team as a Customer Administrator Support.This role involves providing exceptional customer service, working collaboratively with colleagues, and contributing to the overall success of the store.The hourly rate for this position is £12.00, with opportunities...