Trainee/apprentice - Travel Agent

6 months ago

Ossett, United Kingdom RTC Travel Full time

**Start your career in travel**

If you are looking to take your first step and pursue an exciting career in the travel industry, then we have vacancies for Travel Consultant waiting for you.

If you have a passion for travel and holidays, whether it's the trip of a lifetime, a family vacation, or even a romantic getaway for 2, your role as a Travel Consultant is to make your customers' dreams come true by creating memories that will last forever

Travel Consultants play a highly responsible role in delivering a range of often complex travel arrangements, accommodation bookings and ancillary services to help to ensure customers have a friendly and helpful booking experience as well as a great holiday.

**Typical Duties**

On a typical day, you might be...
- Creating, updating and developing window offers
- Working with the Social Media Team to develop new offers for social media platforms
- Issuing customer documentation for travel
- Keeping the retail and office space well presented
- Collecting and receiving payments
- Taking detailed holiday briefs and matching products to customer needs
- Making recommendations to customers
- Taking bookings and loading onto internal systems
- Researching holiday destinations and keeping up to date with developments in the travel industry
- Ensuring all security procedures are followed

**Entry Requirements**

You will usually need 5 GCSEs at grades 9 to 4 (A* to C), or equivalent including English, Maths and ICT.

If you haven’t already achieved GCSEs (or equivalent), you will also be expected to achieve Level 2 Functional Skills English and Maths

**Desired Skills and Personal Qualities**
- Be enthusiastic and willing to learn
- Have the ability to work alone using own initiative as well as part of a team
- Be customer focused
- Have excellent attention to detail
- Be able to work calmly under pressure
- Have excellent listening skills
- Have good organisational skills
- Be a quick learner
- Be a flexible team player
- Be self-motivated with a friendly, positive, 'can do' outlook
- Have good English and grammar skills
- Have good numeracy skills

Opportunity for homeworker role, contact us for more details
- **Wage dependent on age and experience**_

**Job Types**: Full-time, Part-time, Permanent, Apprenticeship

Pay: From £6.40 per hour

**Benefits**:

- Casual dress
- Company events
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Ossett: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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