Poling and Survey Coordinator

3 weeks ago

Manchester, United Kingdom Freedom Fibre Full time

**Main purpose of job**:
Support poling and survey activities to underpin build delivery. Collate proactive reports from APX to highlight risk and prioritise 3rd party resource to align with delivery plans. Co-ordinate and assist field-based surveyors with desk-based support regarding on the day issues and queries.

**Responsibilities**
- Receive and record data onto work management systems - Update information onto a shared in-house database.
- Preparation, submission and updating of Asset Register - Record all information on spreadsheets regarding new telecommunications structures that are built.
- Submission and tracking of network adjustments - Log and submit documents to Openreach to help bring their network up to a useable standard. (System Training will be given)
- APX CSV DL and proactive updates of all polling data critical for resource allocation and tracking
- Proactive tracking and reporting of poll status from Design to Installation
- Permit management
- Engagement with local authorities
- Resident engagement and complaint management - initiated from the Communications team.
- Submission and tracking of Reg 5
- Tracking of pole return forms.
- Reserve NOIs
- Submission and tracking of network adjustments.

**Our Ideal Fit**

Someone who can work across multiple teams to achieve the best outcomes for the business. A communicator with an exceptional ability to receive, cascade and disseminate information to find the best solution to suit all parties.

A Team Player, that can proactively identify risk and progress actions to assist in the successful delivery of outcomes related to team objectives.

**Skills and Attributes**
- Proficient in Microsoft packages - Essential.
- Attention to detail and a persistent approach to following up enquiries. - Essential.
- Excellent communication skills, both written and oral - Essential.
- Proactive and takes initiative - Essential.
- Highly organised and detail orientated - Essential. Excellent organisational skills - Essential.

**Relevant Experience**
- Proficient in Microsoft packages - Essential.
- Experience in a similar administration role - Desirable.
- The ability to read and/or understand designs. - Essential.
- Experience in the use of APX and QGIS Planning systems. - Desirable.

**Reporting To - **Build Assessment & Survey Manager

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