Performance & Business Management Lead

3 weeks ago

London, United Kingdom Coutts Full time

**Business Management & Leadership Support**, **Business Strategy & Delivery**:
**Performance & Business Management Lead**:
London, United Kingdom

Permanent

Full Time

R-00227179

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

**Job description**:
Join us as a Performance & Business Management Lead
- Take on this high-profile role which offers excellent exposure and hone your business management expertise as you work with business leaders
- You'll be providing support to the to deliver our business strategy and making sure that the operating rhythm is defined and managed effectively
- Join a team with a collaborative ethos and make a real impact with your work

**What you'll do**:
In this role you'll be supporting plans to deliver our business strategy in line with our long-term goals. You'll also be overseeing and implementing bank-wide, divisional and business activities, and engagement agendas such as pay, leadership teams’ operating rhythms and the creation of papers and executive reporting.

Your responsibilities will include:

- Help implement sales effectiveness framework track execution of saves for costs programs making sure business management activities are aligned to the broader bank-wide strategic agenda
- Working in partnership with areas across the bank to plan and manage business support activities, projects and processes
- People planning, including capability, engagement and communications
- Reviewing relevant MI and providing analysis of data

**The skills you'll need**:
We're looking for someone with excellent experience of working in a leadership support or business management role. You'll additionally need a broad knowledge of the customer business and how it interacts with the rest of our business.

We'll also look to you to demonstrate:

- Effective verbal and written communication skills
- The ability to build impactful stakeholder relationships and networks
- Strong analytical skills and the ability to use information to develop creative solutions
- The ability to operate at an ExCo and Board level, including managing high profile clients
- Excellent experience of working on multiple business initiatives
- Strong problem-solving skills

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