Customer Service Administrator
4 weeks ago
**Customer Service Administrator - Hemel Hempstead**
Full Time, Permanent
We have a great opportunity for a Customer Service Administrator to join the team at our Hemel Hempstead branch. We require an enthusiastic, self-motivated individual who can provide effective sales and administration support to the branch.
Key tasks will include:
- Provide sales and administration support for the internal / external sales team
- Provide administration support to the Sales team and work closely with internal colleagues
- Communicate directly with customers through telephone or in person to resolve queries, including stock, invoicing, delivery and general enquiries
- Branch summary reporting, ensuring payments tally, banking process and maintaining banking reports
- General administration duties including scanning delivery notes, invoice reprints, stationary ordering and general office duties
- Ensure the highest standards of service to our customers
**Person & Skills**
**About Us**
With 100 years’ experience in the construction industry, we are proud to be one of the largest independent builders’ merchants in the UK. We pride ourselves on our excellent customer service, knowledgeable staff and comprehensive range of building products.
As a family run business, we put the customer first and continue to build on our core values ensuring that we offer our customers the best service possible - today, tomorrow and into the future.
**Benefits**
- A competitive basic salary
- Company pension scheme
- 23 days’ holiday + 8 Bank Holidays
- Life Assurance Scheme
- Health Cash Plan - Salary Sacrifice
- Company workwear/PPE provided
- Employee Assistance Programme
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Hemel Hempstead, HP3 0NW: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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