Network Client Relationship

2 months ago

Glasgow, United Kingdom Access Fintech Full time

AccessFintech is an innovative data collaboration service for the finance sector. Our Synergy service enables organisations to manage transaction workflow and lifecycle events in partnership with counterparties, clients and service providers in a single infrastructure, enabling all firms to benefit from efficiencies and optimise processes.

Having successfully raised funding twice from top tier banks, our client base is growing rapidly and we are establishing AccessFintech as a must have product across the finance sector.

Read more about us at:
**Requirements**:

- Strong written English language skills
- Willingness to learn in a quickly evolving environment
- Capable of managing multiple communication threads and multi-tasking
- Capable of performing to a high standard whilst under pressure and to short deadlines
- Good client service skills (including across internal teams) with the confidence to communicate at all levels
- The ability to give and receive constructive feedback, helping to improve the organisation’s overall knowledge and skills
- Flexibility in approach and management of a varying workload
- Ability to set, organise and run external meetings confidently. Presenting concepts, analytical output (network) and status updates
- High degree of accuracy and attention to detail (bringing together information from multiple sources and conveying accurately)
- Maintaining a highly visible profile within AccessFintech (transparency, awareness, information sharing, information collation)

**Responsibilities**:
As a member of the Network Outreach Team at AccessFintech, you will support the Network Outreach program working with internal teams, Clients, Brokers and Custodians to oversee connectivity (not a technical role) and onboarding of data.

Your primary focus will be contributing to the day-to-day output of our Network Outreach team. We care about partnership, evolution, collaboration, and innovation, so encourage idea sharing and ongoing learning.

As we are a small team, your skills will be vital to promoting our services, growing our network connections and keeping us on track with deliverables. You will have the opportunity to directly influence our client facing network activities, working closely with both our Sales, Engagement and Professional Services teams.

Our team is based in the UK. However, we interact with internal teams and with clients globally, so you will be adept at communicating excellently using various channels including Slack, video calls etc

Alongside core day to day deliverables, you will have the opportunity to influence and support Network Growth.
- Work with clients to define and execute Network Outreach scope and strategies (inc. analysis of custodian and broker network requirements)
- Work with Brokers and Custodians to determine connectivity method, understand reporting capabilities, convey data reporting requirements, and instigate data flow
- Convey requirements and work in partnership with Professional Service / Delivery teams to onboard publishers to AFT network
- Contribute to creation and maintenance of client documents
- Manage accurate status tracking of activity and publisher profiles
- Creation and maintenance of KPI and Network Metrics
- Implement tools and process to support network outreach / growth process
- Work to expand Network process across all AFT product lines
- Provide external and internal network transparency
- Represent Network Outreach team and support Sales process
- Extract and relay value add network information to internal stakeholders and clients

Advantages:

- 3+ Years’ Experience working in the Finance sector
- Experience working with FinTechs and start ups
- Familiarity with bank operational processes and lifecycle events
- Experience producing KPIs and Metrics
- Pro-active / self-starter approach with ability to improve, evolve and implement new processes
- High degree of organisational skills
- Comfort conveying business and basic technical requirements (not a tech role)
- Ability to implement and improve best practice (scalable & repeatable process)
- Ability to understand, review and troubleshoot financial data sets

  • Client Relationship Manager

    5 days ago

    Glasgow, United Kingdom Caroola Full time

    At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services. Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors.With 20 years of experience as a leading umbrella payroll...

  • Client Relationship Manager

    1 month ago

    Glasgow, United Kingdom Search Consultancy Full time

    **Client Relationship Manager** Location: Glasgow Hours: Monday to Friday 9-5:30pm **Salary**: £16 - £18 per hour (DOE) Start date: March 2023 Contract: temporary with a view or permanent Do you have management experience and looking to join a company where you can develop and thrive? If you said yes, then we have a new vacancy for you! Our client...

  • Client Relationship Executive

    1 month ago

    Glasgow, United Kingdom Switch Advisor Ltd Full time

    Are you passionate about fostering meaningful client connections and driving exceptional experiences? Join our team as a Client Relationship Executive, where you'll play a pivotal role in building and maintaining strong client relationships. We're seeking an individual with excellent communication skills, a knack for problem-solving, and a dedication to...

  • Client Relationship Manager

    2 weeks ago

    Glasgow, United Kingdom Medacs Full time

    If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family which contains brands such as Medacs Healthcare, Global Medics and Litmus Solutions. Litmus Workforce Solutions is a provider of flexible...

  • Client Relationship Executive

    4 weeks ago

    Glasgow, United Kingdom Communications and Solutions Partners Group Full time

    We are looking for a Client Relationship Executive to join our team! **Responsibilities**: - Serve as the main point of contact for customer inquiries and concerns - Maintain a high level of product knowledge to effectively address customer inquiries - Communicate with customers in person to ensure a positive customer experience - Collaborate with other...

  • Client Relationship Manager

    4 weeks ago

    Glasgow, United Kingdom Medacs Full time

    If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family which contains brands such as Medacs Healthcare, Global Medics and Litmus Solutions. Litmus Workforce Solutions is a provider of flexible staffing...

  • Network Support Engineer

    5 days ago

    Glasgow, United Kingdom DXC Technology Full time

    Location: On site Erskine, ScotlandClearance level: SCWorking within 24/7 shift pattern.  Due to security clearance requirements candidates must hold or be eligible for SC. Candidates must be UK national/British passport holder and resided in the UK for 5 years and over. DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT...

  • Network Support Engineer

    4 days ago

    Glasgow, United Kingdom DXC Technology Full time

    Location: On site Erskine, ScotlandClearance level: SCWorking within 24/7 shift pattern.  Due to security clearance requirements candidates must hold or be eligible for SC. Candidates must be UK national/British passport holder and resided in the UK for 5 years and over. DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT...

  • Network Engineer

    2 weeks ago

    Glasgow, United Kingdom Burman Recruitment Full time

    I'm currently working with a Leading Higher Education client that is on the search for a Network Engineer on a 12-month contract working fully remotely. Position Overview:As a Network Engineer, you will be responsible for designing, implementing, and maintaining our campus network infrastructure. You will collaborate with cross-functional teams to ensure...

  • Tax - Private Client Director

    2 months ago

    Glasgow, United Kingdom Johnston Carmichael Full time

    We are looking to recruit a Director for our Private Client Tax team. We are flexible on location within Scotland.  The Private Client Tax Director will be responsible for (but not limited to): Manage the client portfolio, and build on existing relationships with clients and their wider professional network to ensure satisfaction with services...

  • Tax - Private Client Director

    1 week ago

    Glasgow, United Kingdom Johnston Carmichael Full time

    We are looking to recruit a Director for our Private Client Tax team. We are flexible on location within Scotland.  The Private Client Tax Director will be responsible for (but not limited to): Manage the client portfolio, and build on existing relationships with clients and their wider professional network to ensure satisfaction with services...

  • Delay Resolution Co-ordinator

    3 hours ago

    Glasgow, United Kingdom Network Rail Full time

    Delay Resolution Co-ordinator **Location**: Glasgow, GB **Department Name**: Scotland Region **About Network Rail**: At Network Rail, our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people...

  • Tax - Private Client Director

    4 days ago

    Glasgow, United Kingdom Johnston Carmichael Full time

    We are looking to recruit a Director for our Private Client Tax team. We are flexible on location within Scotland.  The Private Client Tax Director will be responsible for (but not limited to): Manage the client portfolio, and build on existing relationships with clients and their wider professional network to ensure satisfaction with services provided,...

  • Sr Network Solutions Architect

    4 weeks ago

    Glasgow, United Kingdom Lorien Full time

    **Senior Network Solutions and Pre-Sales Architect - Glasgow - 60-90K** Lorien's client, a leading provider of managed hosting, cloud and transformation services, is seeking a talented Senior Network Solutions and Pre-Sales Architect to join their team. If you have a strong, hands-on Networking and Pre-Sales background, as well as a passion for driving...

  • Client Success

    4 weeks ago

    Glasgow, United Kingdom VeryConnect Full time

    **About the job** **Key aspects: Relationship building, Project Management, Account Management, B2B** **About VeryConnect** As one of Scotland’s leading tech startups to emerge from Glasgow University, VeryConnect is an online platform which helps industry and professional membership organisations manage and engage their member communities. Offering a...

  • Network Operations Centre Shift Lead

    2 weeks ago

    Glasgow, United Kingdom Capita Full time

    The Capita Network Operations Centre (NOC), based in Tannochside is looking for an experienced Team Leader to support an existing 24/7 Network Service Desk team. The ideal candidate will be experienced in leading a team of technical staff, focusing on client satisfaction whilst complying with Capita Network Services policies, procedures and best...

  • Relationship Manager

    18 hours ago

    Glasgow, United Kingdom Kooth Full time

    Job Title Relationship Manager - ScotlandReports to Head of RegionDirect Reports N/AKooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.Working in partnership with the NHS, we are already the UK’s largest digital mental health...

  • Credit Policy Manager

    2 weeks ago

    Glasgow, United Kingdom Stafffinders' Client Full time

    Are you a skilled Credit Controller seeking temporary assignments in Glasgow? Apply now to kickstart your career journey as a Credit Controller. We're excited to offer multiple ongoing, temporary positions as Credit Controllers across various client firms. With an annual salary ranging from £24,000 to £26,000 pro rata, these roles present an excellent...

  • Senior Delivery Manager

    5 days ago

    Glasgow, United Kingdom Network Rail Full time

    Job Introduction The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the...

  • Senior Delivery Manager

    5 days ago

    Glasgow, Glasgow City, United Kingdom Network Rail Full time

    Job Introduction The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every...